Customer Reviews for Frigidaire - Professional 30" Gas Cooktop - Stainless Steel
Customer Rating
5
Frigidaire Professional Gas cooktop
on April 25, 2021
Posted by: BelindaD
[This review was collected as part of a promotion.] Loving my new cooktop. This is my first time having a gas cooktop and was a bit worried. This product performs perfectly and the grill is an added feature most gas cooktops don’t come with.
[This review was collected as part of a promotion.] We really like this stove but had issues with delivery. The first one was damaged and we had to wait to get a replacement. Then after using it just a couple of times the middle burner has stained. The pots did not boil over or anything, but the burner is discolored and the stains will not come off. Otherwise we really like the grates which have been easy to clean and the overall burner output has been great. The delivery issues and cleaning are what decreased our rating.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, April 5, 2021
Hello, Valued Consumer!
Thank you for reaching out to us. It's great to hear that the cooktop is working properly, except for the concerns with the discolored middle burner. We like to know how our appliances are performing and your feedback hasn't gone unnoticed. Should you need assistance, please feel free to chat with us online at Frigidaire.com or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30am-8:00pm EST. -Katrina
[This review was collected as part of a promotion.] Solid construction. Very smooth operating controls. Ignites instantly. Fit perfectly in my granite counter. Would recommend it highly.
[This review was collected as part of a promotion.] The grates are heavy duty, the burners light easily every time, the knobs are solidly constructed. Overall I'm very happy with this cooktop.
[This review was collected as part of a promotion.] I love the cooktop with the various burner sizes. The griddle, however, did not work so well. With its first use, after following all of the directions for seasoning it, it developed a black, crusted surface that cannot be cleaned nor used. A replacement is supposedly on its way, but it should have arrived already.