Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
3
Okay but could be better
on December 16, 2024
Posted by: DarkT1
[This review was collected as part of a promotion.] Images looks good. But software is lacking behind. Network reconnects long loading times is okay for a budget tv but not up to specs.
Value
3
Response from Samsung USBy Samsung Advisor, December 17, 2024
Hi DarkT1,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Doesnt get much better than this.
on December 17, 2024
Posted by: Cheapskatessweepstakes
[This review was collected as part of a promotion.] I use my samsung everday with nearly every streaming service on the market. Idont even bother with cable or satellite anymore. I especially enjoy the ability to use multi control, combining galaxy, tv, and tab depending on a given situation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on December 17, 2024
Posted by: Cbstein
Picture is very clear with great color. Sound is crisp.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I loved it
on December 17, 2024
Posted by: Dorys
from Tulare Ca
Excelente me encanto muy bonita imagenes muy claras y colores hermosos.
Excellent, I loved it, very pretty, very clear images and beautiful colors
Excellent, I loved it, very pretty, very clear images and beautiful colors
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome dusplay!!!
on December 17, 2024
Posted by: Malikur
[This review was collected as part of a promotion.] Im impressed with the display. Eben thought its not as expensive, it still provides a great image. It does occasionally lag with the UI but overall an awesome option.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular
on December 17, 2024
Posted by: TheManandMyth
[This review was collected as part of a promotion.] I have own or used several Samsung Tvs in the. They brought what I would consider a mid range TV closer to the look and feel of their higher end models. In the past the mid range models felt clunky a bizarre mixture of old and new technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG 85” Crystal
on December 17, 2024
Posted by: BKABird83
from League City, Tx
I have been using this TV for about a month now. So far I am happy with everything about it. As far as the sound goes I use an external audio device and that works well. TV speakers have not been used. I would buy this again if needed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection.
on December 18, 2024
Posted by: SDakota
Have had this two weeks now and it is perfect, size vs resolution in our living room (viewing distance 12') is again perfect.
Written by a customer while visiting Samsung US