Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
2
sucks without outputs for sound only has 1 USB and
on December 14, 2024
Posted by: Michael
No sound hook ups rca outputs I would not of bought this dang tv if I knew they left the outputs off
Very upsetting I cannot hook up my older receiver
Very upsetting I cannot hook up my older receiver
Response from Samsung USBy Samsung Advisor, December 16, 2024
Hi Michael,
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on December 14, 2024
Posted by: JRS FL
from Pompano Beach Fzl
Nice picture / price/ Quality
Good value
Enjoying it
Good value
Enjoying it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fine picture
on December 14, 2024
Posted by: Anonymous
from Marion Arkansas
Good TV for the price easy install instructions could be better and larger print
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Entry Level TV
on December 15, 2024
Posted by: MeTVman
[This review was collected as part of a promotion.] Going from a 32" 1080p to this 4k TV is unbelievable, the picture when watching a 4k movie or show is like I'm looking out a window. The sound is amazing, I can hear things that I couldn't hear before in my favorite movies and shows. When listening to music I can hear base and the highs and lows. However the remote is completely useless, it's just way too small and when pushing a button sometimes an other button gets pushed. I definitely can recommend this TV just buy a universal remote to go with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Feathers
on December 15, 2024
Posted by: Hawk
The color is great and the remote is instant. Great value
Written by a customer while visiting Samsung US
Customer Rating
5
Very good device
on December 15, 2024
Posted by: Rob1602
[This review was collected as part of a promotion.] The truth is that it has those 5 stars very well deserved, it is a good device in general, it does not lack anything , it has a good image, good sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The TV has amazing quality
on December 16, 2024
Posted by: ds4223
[This review was collected as part of a promotion.] I use my TV for gaming and streaming, the only issue i have with it, is it sometimes freezes on me and turns into a black and white rectangle screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great tv and picture
on December 16, 2024
Posted by: DallasGuy93
[This review was collected as part of a promotion.] The tv overall is great, I have a wide variety of Samsung tvs from ales to uhd and there aren’t any complaints except the smart hub is glitched.
Value
4
Written by a customer while visiting Samsung US