Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
4
Good tv, good value
on November 13, 2024
Posted by: Jwk12
from Boston
I bought this tv a week ago. Picture quality is good. I use a surround sound system so I don't know how the tv speakers are. It takes a while to learn how to use the different functions of the tv, but once you learn them they are easy to use.
The only reason I gave it four stars is you can use the built in xbox app, but what they do not tell you the app does not support using a mic, so you can not talk to your teammates.
The only reason I gave it four stars is you can use the built in xbox app, but what they do not tell you the app does not support using a mic, so you can not talk to your teammates.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the samsung TV plus
on November 13, 2024
Posted by: Blackarrow
[This review was collected as part of a promotion.] The screen is very bright and vivid. Playing games on it is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's friendly user and image looks beautiful!
on November 13, 2024
Posted by: JustSandy
[This review was collected as part of a promotion.] I use my TV for viewing movies and videos. Love the convenience of having all my apps in one place.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice colors
on November 14, 2024
Posted by: Family room
from Orlando fl
All of a sudden the past couple of days the roku device only shows the home page and I have to use the tv and toggle to source which tap on and I get the roku.?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV for the price
on November 15, 2024
Posted by: 1Greatvalue
[This review was collected as part of a promotion.] I was surprised with the clarity and picture. I also liked the ports it has as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has many great features
on November 16, 2024
Posted by: LoveTheHD
[This review was collected as part of a promotion.] I use it for movie apps galore.. the quality is impeccable!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Al around very good😃
on November 17, 2024
Posted by: Family room
from Orlando fla
I had the hardest time with the power it would go off for a few seconds and then back on! After fumbling with the cec and ir I plugged into ARC and it worked ☺️happy happy
Written by a customer while visiting Samsung US
Customer Rating
3
It’s ok
on November 17, 2024
Posted by: Brian
from Denver
Liked the SmartHub on the older tvs better. The new programming is too confusing
Features
3
Performance
3
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, November 18, 2024
Hi Brian,
Thank you for choosing Samsung and for letting us know about your experience with the DU7200 TV. We understand that sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn more about your TV, go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for choosing Samsung and for letting us know about your experience with the DU7200 TV. We understand that sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn more about your TV, go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US