Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
4
Great pictures
on December 5, 2025
Posted by: Jolly Green Giant
You're remote control is very confusing and difficult to use. I liked the old style where it showed where you were.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on December 5, 2025
Posted by: Jawag
from Pasadena , Texas
Easy set up, looks as if a real piece of art is hanging over my fireplace.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV..
on December 5, 2025
Posted by: gabx
from Brooklyn, NY
I love the TV, nice, sharp picture, decent sound...
Written by a customer while visiting Samsung US
Customer Rating
5
I have everything Samsung-branded for my home
on December 5, 2025
Posted by: Anonymous
I have everything Samsung-branded for my home: kitchen appliances, cleaning supplies, electronics, phones, and more, because I love this brand and my personal experience has been the best.
Written by a customer while visiting Samsung US
Customer Rating
3
Great TV, Awful remote and search capabilities
on December 5, 2025
Posted by: LaLaB
from San Diego
Tv works great. The remote is maddening. Tv loves to say use the microphone on the remote; however, Samsung forgot to put a microphone on the remote. Samsung also forgot to put a spacebar on the search screen so it’s really fun trying to search things. Buy a new remote and it’s solved, but for the price of the tv, Samsung could have done much better.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
3
Response from Samsung USBy Samsung Brand Ambassador, December 5, 2025
LaLaB:
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. c
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Ambassador
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. c
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Great T.V.
on December 5, 2025
Posted by: Billy T
from Tarpon Springs Florida
I love This TV It Has A Great Picture And Easy To Use The Sound Is Awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GT Review
on December 5, 2025
Posted by: GenTa
I am satisfied with all Samsung products; however, I find their smartphones to be very expensive.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size
on December 5, 2025
Posted by: Momo
from Alton, IL
I purchased the TV as a Christmas present for myself. I love it. The colors are so vibrant and beautiful. It truly enhances your viewing experience. It offers everything you could want in a smart TV and was easy to set up and program. The size was an upgrade and is perfect for the space I have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US