Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
5
Great features
on July 29, 2025
Posted by: Melo
from Philadelphia
Product is awesome and great features and I love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SUPERB SMART-TV
on July 29, 2025
Posted by: Allo
from Oklahoma
Samsung is in itself, a great product but, its UHD TV is on a whole, another level of greatness. 🫶🏾
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
43" Class Crystal UHD DU7200
on July 29, 2025
Posted by: Needtawrite
from Rosharon, tx 77583
This had been great so far. Quick and responsive.
My only problem is the remote. It had great features but, I cannot see the buttons in low light. There is no back lighting. I keep it in the bedroom and it's usually dimly lit. If i want to select anything, I have to turn on the light or fumble around with the phone and turn on the flashlight.
My only problem is the remote. It had great features but, I cannot see the buttons in low light. There is no back lighting. I keep it in the bedroom and it's usually dimly lit. If i want to select anything, I have to turn on the light or fumble around with the phone and turn on the flashlight.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture!
on July 29, 2025
Posted by: Stan the Man
from Raleigh, NC
The picture is amazing. It streams from the apps flawlessly.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 29, 2025
Posted by: Jaja
from Conroe Texas
Excellent color, sound very connectable with other devices. Love my 85" Samsung TV
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lacks features.
on July 29, 2025
Posted by: TVlover
from Shelburne Falls, MA
Love Samsung TVs. This model though I would have to say is just ok. This model though lacks an easy to use sleep timer and doesn’t have any voice control.
Features
2
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, July 30, 2025
Hi TVlover,
Thank you for your purchase. You are correct that the DU7200 TV does not have a Sleep Timer button. However, you can use the SmartThings app to turn on your TV by creating a Routine. To do so, ensure your TV is set up on your SmartThings app. Inside the app, press the + button and select Create Routine> If (Enter Time) > Then (Control devices). I hope this helps!
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Thank you for your purchase. You are correct that the DU7200 TV does not have a Sleep Timer button. However, you can use the SmartThings app to turn on your TV by creating a Routine. To do so, ensure your TV is set up on your SmartThings app. Inside the app, press the + button and select Create Routine> If (Enter Time) > Then (Control devices). I hope this helps!
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Happy customer
on July 29, 2025
Posted by: Damitjo
Love how easy it is to navigate. Best T.V. brand out there.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
unfriendly control of streaming applications
on July 29, 2025
Posted by: The old man
Had to buy a voice activated control and a sound bar to be able to access the Roku and friendly applications which I downloaded and maintain a quality sound level (kept fluctuating in volume). Have to back out of the steaming application after shut off in order to have the guide come up properly again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
2
Response from Samsung USBy Samsung Advisor, July 30, 2025
Hi The old man,
Thank you for your feedback. If there is anything we can help with, please do not hesitate to contact us. You can call us at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Advisor
Thank you for your feedback. If there is anything we can help with, please do not hesitate to contact us. You can call us at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Advisor
Written by a customer while visiting Samsung US