Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
5
One Big Beautiful TV.
on June 21, 2025
Posted by: TurnItOn
from Lexington, KY
It’s one bug beautiful view! This TV is easy to unpack, easy to set up and easy to use. When they say this is a smart TV they aren’t lying. I had read a number of expert reviews on line and chose this TV because of their raves and I haven’t been disappointed. The product looks great, the picture quality over WiFi is clear and the remote interface is easy to navigate. And the price makes this TV a great value.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV. I need a new one
on June 21, 2025
Posted by: 44r2
from MI
The TV I purchased was the best TV I have ever owned. Fast, great picture quality. However I cracked the screen while lifting it up onto a shelf so I did enjoy the TV until it would no longer play. I plan on buying another one as soon as i can afford one.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice size for what I need and great picture
on June 23, 2025
Posted by: Toddb
It was some of the best things I’ve done for the money , I needed a smart tv so I can stream at first I thought of a fire stick for my older tv but then I thought best to just get a new smart tv . I love it
Written by a customer while visiting Samsung US
Customer Rating
5
Nice
on June 24, 2025
Posted by: bklf
Great tv.very good picture 📸 and we love it 😀, recommend 👌
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on June 29, 2025
Posted by: Blanca
from Katy TX
I have had my tv for about a year and it has honestly been giving me nothing but issues. Towards the beginning of my purchase around 3 months in, the screen suddenly had streaks appear on the tv. It was pixelated streaks. I had not dropped or damaged the tv. Any time I try to use max (the streaming service) it immediately kicks me off and takes forever to load back in. Lastly just now at 1:50am a horrendous LOUD screeching noise started to come from the tv. I restarted my Xbox as I thought that was the problem, nope it was the tv. The only fix was turning it off. It has been nuisance after nuisance and honestly and going to get rid of this tv the second I can afford a different brand.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy Samsung Specialist, June 30, 2025
Blanca,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 5, 2025
Posted by: Terrell
Everything works great
The size but I wish it came with mounts so could put it on my wall
The size but I wish it came with mounts so could put it on my wall
Written by a customer while visiting Samsung US
Customer Rating
5
No voice remote available for this model
on July 5, 2025
Posted by: Gmann
I love my TV but I am disappointed that I cannot have a Voice control remote for this model
Written by a customer while visiting Samsung US
Customer Rating
5
Great TB
on July 5, 2025
Posted by: Mimi5
from Nashville TN
The Samsung TV is great. The picture and sound are really good. We enjoy having the 70” screen. Best TV and good buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US