Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
2
Not exactly the best Samsung I've ever had
on May 27, 2025
Posted by: Kevinjk
from SC
It's a nice TV but the "smart" part is not so smart. What a mess, overly complicated and on top of the that HDMI connections constant malfunction. Not exactly what I had in mind, and I have bought many Samsung TVs, so this one is a huge disappointment but I'm fairly certain Samsung doesn't really care.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
3
Response from Samsung USBy Samsung Advisor, May 28, 2025
Hi Kevinjk,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value
on May 28, 2025
Posted by: Mookie
Huge TV. I love the stand that was able to fit on the center that we have had for smaller TVs. Great picture & value!
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic screen
on May 28, 2025
Posted by: Voyager74
from Birmingham, AL
This TV was a fantastic upgrade to our old LCD TV from years ago. We have really enjoyed using it for watching movies and TV shows from our streaming services
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice picture.
on May 29, 2025
Posted by: None
Screen casting is difficult to work.
Remote control doesn't have number pad making channel change awkward.
Remote control doesn't have number pad making channel change awkward.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Would not buy again
on May 29, 2025
Posted by: Jack
from AZ
TV screen went completely green with in a few days of operation......it has turned red since then had to unplug it both times to get screen color back to normal........The sound quality is something to desire with must programs you have to turn the sound volume up to 35 or 50% to hear anything.......
Response from Samsung USBy Samsung Advisor, May 30, 2025
Hi Jack,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on May 29, 2025
Posted by: Shopping bug
Great picture and sound, fits on the wall perfectly
Written by a customer while visiting Samsung US
Customer Rating
5
good quality TV
on June 1, 2025
Posted by: crzybill
from zTEXAS
This TV we have now is my second Samsung our first one was faithful to us for 16 years it was a 32" plasma LCD. That speaks a lot for the quality of Samsung products
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Value all day
on June 2, 2025
Posted by: Mtall
from Simsbury
This TV is an incredible value for the price. The picture is incredible and I find myself seeing details on shows that I’ve never noticed before. Also, being able to use my phone as a remote makes navigating menus easy. Definitely would recommend this for anyone looking for a big screen without the big price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US