Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
5
Great TV
on May 20, 2025
Posted by: MH63
Great TV at a very reasonable price. Very satisfied.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv, highly recommend
on May 20, 2025
Posted by: Nope
from Illinois
I purchased this tv 7 months ago (nov. 24'). The picture quality is perfect. I sound is crisp and clear with no overdriven speaker sound at higher volumes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great value
on May 20, 2025
Posted by: 2345
Great picture. Sound could be better but overall great TV for the value.
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome tv, time to upgrade sound!
on May 20, 2025
Posted by: Ghost
from North Carolina
The tv is awesome, very clear and easy to set up, I gave 4 stars because Samsung really need to upgrade tv volume which has been way overdue. I have 3 big Samsung tv’s and had to by soundbar for all of them. Time to upgrade Samsung!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on May 20, 2025
Posted by: Horrible
This TV is poor quality
Horrible quality
Never again
Horrible quality
Never again
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, May 20, 2025
Hi Horrible,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase!
on May 20, 2025
Posted by: Timmy2catcat
Very clear and great colors, we love our new TV. I strongly recommend this TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great value!
on May 20, 2025
Posted by: Buyforless
The TV is the perfect size for my sister living room and they love it!
Written by a customer while visiting Samsung US
Customer Rating
3
needs better directions plainly written
on May 20, 2025
Posted by: frustrated in Florida
The TV has a good picture however getting it in sync with our infinity cable service has been problematic. Directions are not clearly written and has become a major frustration. We should not need an engineering degree to operate a TV !
Response from Samsung USBy Samsung Advisor, May 20, 2025
Hi frustrated in Florida,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US