Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
3
Often shuts off for no reason
on May 5, 2025
Posted by: Audrey B
Nothing special about this tv...sound is average at best for the money.
Response from Samsung USBy Samsung Brand Ambassador, May 5, 2025
Audrey B:
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Ambassador
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
VERY PLEASED
on May 5, 2025
Posted by: Samsung for life
I bought this a year ago and really like my TV. The resolution makes for great enyment and really is superior to the other TV S we have in our home
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great
on May 5, 2025
Posted by: Zeek
I had bought in this about last year November and it was a game changer Coming back home to this TV
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 5, 2025
Posted by: Redhead
I love my new Samsung. Beautiful picture and sound.
Written by a customer while visiting Samsung US
Customer Rating
4
Clear picture
on May 5, 2025
Posted by: Lazy Girl
I enjoy my TV but I find the remote difficult to operate so I use the remote from my old Smart TV.
Written by a customer while visiting Samsung US
Customer Rating
4
Game hookups
on May 5, 2025
Posted by: Sue P
from Greensboro NC
I am satisfied with the tv but I have one problem. I cannot get my WI game console and my PS2 console to work at all. I have bought every HMDI cable available and nothing works. I don’t have the “red yellow and white” holes on the tv so I can’t do that. The only hookups are 3 HDMI hookups. I’ve called tech assist 4 times and none of them could help me.
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture but not user friendly.
on May 5, 2025
Posted by: DM 45
from Lake Wales, FL
Great picture, not user friendly and the remote is a disaster. The tv screen has an amazing picture. The remote is so gard to operate and it’s responsiveness is not good at all. Most of the time I just sign in to my phone under the app and try to work it that way it’s much easier but still has its own complications. That is the only gripe I have about this TV is how bad the remote is.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
tv
on May 5, 2025
Posted by: Rhett
It is okay. I wish I could have spent more but where I could not, it seems to work fine. A box keeps popping up that it has no internet access however my other tvs don't have that issue. I know the connections are tight so perhaps the weather? Otherwise, it's a pretty decent tv. I just wish I would not get so many emails trying to get me to upgrade any samsung product I may own
Written by a customer while visiting Samsung US