Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
5
Quality vs price value ratio is out of this world.
on April 19, 2025
Posted by: OlSlickLips
from Texas
This TV quality to price point value is incredible. Picture quality is amazing and the actual sound quality is better than it should be for a slim tv profile even though I switch to my soundbar is some situations. I'd love to have a digital audio out, but bluetooth works as well with my older soundbar. But the price and value you get is incredible.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good TV at a good price.
on April 19, 2025
Posted by: Andy
from Los Angeles CA
I recently bought this TV at a good price. I'm very happy with the overall performance. It has a perfect picture, good sound and is easy to use. For this reason, now all my TVs are Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!!
on April 19, 2025
Posted by: Birtzja
I bought one Samsung TV a couple years ago and loved it so much that I now now have three! I won’t buy any other brand!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on April 19, 2025
Posted by: John
from Fl
Great picture quality ,this is my second samsung tv
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
amazing experience!
on April 19, 2025
Posted by: Pads
from CA
the tv is great and the service is even better. I'm giving it a 5 star because I truly enjoy the quality and features Samsung TVs provide but when my tv had a glitch the service provided and easy, accommodating and overall exceptional! I utilize my tv as an external screen to review detailed magnifications on my projects and I couldn't be anymore happier with the timely service repair! the follow up call was reassuring that my product well and working gained my lifelong loyalty to the brand. Keep it up great work guys!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My family and I only buy Samsung TVs
on April 19, 2025
Posted by: Love Samsung TVs
from Connecticut
I love Samsung TVs. We live in an area getting cable is very pricy. Samsung tv has Samsung tv plus, easy to access. Also they have clear pictures, great color, easy to to work. The big TVs are lovely. I only buy Samsungs.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I dislike the remote control. It is hard to use.
on April 19, 2025
Posted by: Frank
from Lodi, Wisconsin
I am very unhappy with this television. The reason is night scenes are hard to view.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Frank,
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Terrible Remote!
on April 19, 2025
Posted by: Tony
from Miami, Florida
The Class Crystal UHD DU7200 is great, but the only thing I don't like is that the remote control is very modern, but I prefer the other one. Is very hard to understand.
Written by a customer while visiting Samsung US