Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
3
Mediocre
on March 5, 2025
Posted by: Sonny
from Saginaw MI
I bought my TV last year and it's alright. I don't care for the remote.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, March 6, 2025
Hi Sonny,
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Bargain
on March 5, 2025
Posted by: Jasson X
I got this TV 2 weeks ago, and it was better than imagined
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV buyer
on March 5, 2025
Posted by: Shopper
from Guam
The TV is a Perfect size for bedroom. We rely on Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture for a great price
on March 5, 2025
Posted by: Dlink
from Montana
Have had this about a month. So far so good.
Excellent picture
Sounds is pretty good. A sound bar is better.
Would buy again
Excellent picture
Sounds is pretty good. A sound bar is better.
Would buy again
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great value overall
on March 5, 2025
Posted by: Baber
Great picture but the remote is a pain to use! too complicated for seniors
Written by a customer while visiting Samsung US
Customer Rating
5
Really good TV
on March 5, 2025
Posted by: Chill
from Cincinnati
It's a really awesome Tv I enjoy watching Samsung channels
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Going beyond a tube t.v.
on March 5, 2025
Posted by: Bones
Watching movies that I have not seen is nice.
Finding shows that I enjoyed when growing through adolescence brings memories.
Written by a customer while visiting Samsung US
Customer Rating
5
A Really Nice TV
on March 5, 2025
Posted by: RayW
from Keene, NH
The TV works great. The color is excellent. Overall, it is a great TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US