Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
5
I enjoy both the quality of the color and sound.
on February 20, 2025
Posted by: Joanie
I have had my TV since November and I enjoy it very much. Wish I had done it sooner.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tv
on February 20, 2025
Posted by: demiser55
Got this tv for free with my laptop. It's an amazing tv. Crisp view. And great with the xbox app.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value/Great Buy
on February 20, 2025
Posted by: Gigi
This TV has a beautiful picture and color. I love Samsung Plus too! I also appreciate the smaller, sleeker remote.
Written by a customer while visiting Samsung US
Customer Rating
5
You will love this
on February 20, 2025
Posted by: Elkameno
from Tonawanda NY
Great picture. Probably the best picture we’ve ever had. Easy setup, great with sound bar and subwoofer. Very small scratches on screen, not noticeable when the TV is on.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Prime Videos
on February 20, 2025
Posted by: Okiebob
Can't use "Search because it won't allow space between words.
Can't do "Closed Captions" on Prime Videos.
Can't do "Closed Captions" on Prime Videos.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Guest Room Television
on February 20, 2025
Posted by: Dwayne
Great guest room television! Not too big, not too small and it's a Samsung
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor design for sound assist choices.
on February 20, 2025
Posted by: herbic
My previous review noted that I could not connect the TV to a soundbar and optical device that works with my hearing aids at the same time. I was on a chat for several minutes and got zero help. I have four other Samsung TVs that do not have this problem, including two other 55 inch TVs, one of which is full sun. Samsung's response to my previous review said to by a device that will split the HDMI eArc port to serve both devices simultaneously but the chat said there is no such device.
Response from Samsung USBy Samsung Advisor, February 20, 2025
Hi Herbic,
Sorry for the confusion. You can connect two devices with the Dual Bluetooth audio feature; however, one of the devices would need to be connected via Bluetooth.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Sorry for the confusion. You can connect two devices with the Dual Bluetooth audio feature; however, one of the devices would need to be connected via Bluetooth.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Old folks enjoying a new tv
on February 20, 2025
Posted by: Jim and Sue
This was an exchange Samsung sent to replace my defective TV. It was easy to set up and sync with my other remotes and devices. The picture is very good. There are so many features that it will take a long time for us old folks to master them. We will enjoy learning. We are pleased to see 3 USB ports. We still watch DVDs! And get our channels from the Dish. This tv accepts our old fashioned ways. We are hoping to hook up our old Wii to the BIG screen, but that may be a challenge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US