Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
4
Great TV but new remote Ehhh
on February 20, 2025
Posted by: Rescuelou
from Argyle NY
We bought this unit with the intention of standardizing all of our Flat screens to a Samsung. It was a great value for the money and it has a good picture quality. Unfortunately, Samsung decided to modernize their remote control. We still use air antenna and connect to the old standard channels on top of using the free Samsung free channels. The new remote was a disappointment and made our quest cumbersome.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Somewhat difficult to find information
on February 20, 2025
Posted by: Kenny
Directions for the use of this tv leave much to the imagination. Entirely too much verbiage that is unnecessary and confusing! No information on how to access the timer.
Response from Samsung USBy Samsung Advisor, February 20, 2025
Hi Kenny,
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
To access the Sleep Timer, go to Settings> General & Privacy> System Manager> Time> Sleep Timer.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
To access the Sleep Timer, go to Settings> General & Privacy> System Manager> Time> Sleep Timer.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Best priced Tv
on February 20, 2025
Posted by: ALXNY
Awesome..Tv ..The channels look amazing.. This Tv is worth the price..I love to watch.. Nature .. so impressed.. I would buy another one …if the tv in my living room failed.. anyway.. this is a bargain..Get one!!
Written by a customer while visiting Samsung US
Customer Rating
5
I love my 65 Samsung crystal
on February 20, 2025
Posted by: Ashley
from Nashua nh
I love this TV. It’s awesome. The color is good. Sounds good and they have apps on it. It’s just it’s amazing TV. In the TV is like really crystal too like when you watch it it’s so like bright and it’s awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Features and technoology
on February 20, 2025
Posted by: Lecjones
from Gettysburg, PA
I bought this for use at my new home and the view is beautiful. The way it integrates with all of my smart appliances it makes it easy to know what is going on while providing a great view of sports, movies and other shows.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
3rd in a Row
on February 20, 2025
Posted by: Mamaspike
Why would I ever buy any other than Samsung?!!!! The color and the crispness makes everything so outstandingly beautiful.
Written by a customer while visiting Samsung US
Customer Rating
5
Everithing
on February 20, 2025
Posted by: Jamie
Very good picture and sound love this tv and would not have change for other
Written by a customer while visiting Samsung US
Customer Rating
4
Good picture
on February 20, 2025
Posted by: Phil
from Michigan
Like the TV, but was disappointed when I tried install TV Ears to it. Didn't have the connection on TV that was required to complete the setup.
I would recommend this to a friend!
Written by a customer while visiting Samsung US