Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
4
Great 55 inch but needs work on volume!
on February 6, 2025
Posted by: rosebud
from Ohio
Great picture and easy to use but not getting enough sound out of it. I have to turn the volume up to 75 a lot to hear what they are saying on movies. Besides that love the tv.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the size!
on February 6, 2025
Posted by: Happy shopper
I bought the set as a Christmas present to myself in Dec ‘24 I live the large screen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV!
on February 6, 2025
Posted by: grabma
from New Jersey
Perfect size and crystal clear and easy to set up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to connect to existing cable
on February 6, 2025
Posted by: Ray L
from San Dimas
Great replacement for my grandma. It was easy to connect with her dish system.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SamsungPlus
on February 6, 2025
Posted by: Cyndi
from Sebring,Fl
First smart tv, but not my first Samsung. I’m pleased with all the options SamsungPlus offers.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 6, 2025
Posted by: Roni
from Mesa Arizona
absolutely love it the color is fabulous and I’m happy 😊
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good features
on February 6, 2025
Posted by: Anne
Love the TV, picture, etc. BUT I’m very disappointed in the volume. When changing the channels the volume will go down!!!! You have to adjust the volume on the channel all the time.😔
Response from Samsung USBy Samsung Advisor, February 7, 2025
Hi Anne,
I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following Settings to improve your experience.
The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On.
You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test.
If the issue persists, please reach out to us so that we can provide further troubleshooting. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following Settings to improve your experience.
The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On.
You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test.
If the issue persists, please reach out to us so that we can provide further troubleshooting. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great size for a great price!
on February 7, 2025
Posted by: SamsungUser
The perfect size for a grand gathering experience.
Written by a customer while visiting Samsung US