Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
5
Not to shabby!!!
on February 5, 2025
Posted by: Joey
from Pittsburgh Ps
I now have 2 - 65” Samsung smart tv’s.
Best tv investments I ever made! Sharp picture, no problems what so ever.
Also have a 40” Samsung tv in the bedroom. Fantastic piece of equipment
Best tv investments I ever made! Sharp picture, no problems what so ever.
Also have a 40” Samsung tv in the bedroom. Fantastic piece of equipment
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my 86 inch tv.
on February 5, 2025
Posted by: Vic42
from Ny 10591
Best tv ever, I love watching movies and specially live sports omg and the vivid colors are amazing, watching videos of nature and animal kingdom, best purchase ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV but Remote is poorly performed.
on February 5, 2025
Posted by: SinghIsKing
from North Carolina
Bought during the Thanksgiving time and it has been a great addition to my home. However I feel the remote lacks in performance. I tried to change with a set of new batteries and it doesn't work seamlessly at times. It lags a lot with the performance. I have to press multiple times to perform any action. The remote also lacks a basic feature of giving oral commands which i feel should be there.
I would recommend this to a friend!
Features
4
Performance
2
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on February 5, 2025
Posted by: Mnky
from Houston, Texas
The tv works great. No issues and connects wireless to the wi-fi. Pictures and sound are good. Easy to navigate settings.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Lousy Remote
on February 5, 2025
Posted by: TRBAIL
I bought a 55inch Samsung TV for Christmas. The picture and sound are great. This has to be the worst remote that we have ever owned. It is very difficult to navigate for live tv, our recorded shows and fast forward. I am also having problems with buffering that I didn’t have with my 8 year old tv. Up my Internet speed plan and bought a WiFi extender and while better, I still get buffering on some shows. Would not buy again.
Response from Samsung USBy Samsung Advisor, February 7, 2025
Hi TRBAIL,
Thank you for reaching out to us. We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
Regarding your remote, we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for reaching out to us. We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
Regarding your remote, we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Not my 55 inch Curved TV
on February 5, 2025
Posted by: Silverado
from Missouri
I say its okay for a flat screen cause i had a UN55HU7200 55 curved tv then lightning took it out. when looking for a replacement tv couldn't find a curved tv. I loved my curved TV and this one doesn't compare but its a SAMSUNG and its reliable.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
85 inch
on February 5, 2025
Posted by: DemonR
from Mcallen
I bought the tv 2 weeks ago & i am loving it i love the graphics of it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy Samsung Customer
on February 5, 2025
Posted by: Mazatlan1954
from Allen, Michigan
This was an upgrade from a much older Samsung TV, and we love it. Most likely we'll be staying with this brand for many years to come.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US