Customer reviews from Samsung US
Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Average customer rating
4.2
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
176
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - 75 Class Crystal UHD 4K DU7200B Series Smart TV
Customer Rating
1
Bad support
on February 5, 2025
Posted by: Thomas
from San Diego California
I have repeatedly called support to get my live tv channels to reflect my location correctly. It worked at one point but now it doesn’t. The problem still isn’t fixed.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy Samsung Advisor, February 5, 2025
Hi,
Thank you for sharing your experience with us. Please try the below troubleshooting steps:
If you’re not receiving all channels, first ensure that your coaxial cable is securely connected to the TV.
Then, run Auto Program: Home > Menu > Settings > All Settings > Broadcasting > Auto Program. Select Start to begin auto-programming, and then select either Air, Cable, or Both.
- Select Air if you're using an antenna only.
- Select Cable if you're using a cable box only.
- Select Both if you're using an antenna and a cable box. You will get the most channels this way.
If you're still having difficulties, please reach us on Facebook or Chat with us on the Samsung website. You can also reach us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.
~ Samsung Advisor
Thank you for sharing your experience with us. Please try the below troubleshooting steps:
If you’re not receiving all channels, first ensure that your coaxial cable is securely connected to the TV.
Then, run Auto Program: Home > Menu > Settings > All Settings > Broadcasting > Auto Program. Select Start to begin auto-programming, and then select either Air, Cable, or Both.
- Select Air if you're using an antenna only.
- Select Cable if you're using a cable box only.
- Select Both if you're using an antenna and a cable box. You will get the most channels this way.
If you're still having difficulties, please reach us on Facebook or Chat with us on the Samsung website. You can also reach us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 5, 2025
Posted by: Bobby
Great picture, simple set up and operation, and best value.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, great value
on February 5, 2025
Posted by: Musgrove
from Florence, sc
Great th to me. Good picture, easy to control with a nice remote. I wish it had an optical out port. That was disappointing. But everything else is a great value and is working great. The audio is why I gave it 4 stars. However the built in audio is good. Better than many TVs ive used. I got a soundbar but it sounds horrible for some reasoon.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 5, 2025
Posted by: Jackson
from Harrisburg Pa
This was a birthday gift
And I'm still enjoying it
And I'm still enjoying it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very Nice
on February 5, 2025
Posted by: kb55
Great picture, great TV, just not super-good sound without a sound bar, which I don't have.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture!
on February 5, 2025
Posted by: Mammawilmoth
from Warrenton, MO
We bought this tv because the TV we had was at least 22 or 23 years old. It is a SamSung also. It is still working, but we thought for how much longer? This new one has sharper pictures and better color and even sound. I guess technology has really come a long way in 20+ years!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
better features and color
on February 5, 2025
Posted by: rayd
I did purchase this Samsung 50" tv to replace my failing 23" and love the difference
Written by a customer while visiting Samsung US
Customer Rating
4
Great features 👍 tv, connectivity, resolution ♡
on February 5, 2025
Posted by: ACES
So happy, reviewed guidelines 4 out of 5 stars ****
Written by a customer while visiting Samsung US