Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Average customer rating
4
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
112
4 Stars
29
3 Stars
21
2 Stars
13
1 Star
23
78%of customers recommend this product.
(
90 out of
116)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Customer Rating
1
Downgrade from the watch active
on October 8, 2024
Posted by: MaxH
Expertise:Intermediate
Down grade from the watch active, the changes to sleep mode and power saving should get someone fired. Why does the sleep mode not block all notifications, any watch notifications like low battery just ignores sleep mode and buzzes anyway. What is the point of power saving turning off gesture turn on when it gives you a notification every time anyway that you can't use gestures and why does that notification show up every time. Whatever battery you saved from gestures is wasted on non stop notifications that you can only clear instead of turn off. Build quality and screen are good.
Features
2
Performance
1
Design
5
Value
2
Response from Samsung USBy Social Commerce, October 28, 2024
Thanks for reaching out to share your candid thoughts about the Galaxy Watch6 Classic, Max. Our goal is to ensure that our customers have the best experience with our products. With the Galaxy Watch6 Classic, you can Go for up to 40 hours with its longer-lasting battery. Then, get your battery back to 45% in just 30 minutes. We hate to see that you've experienced a shortened battery life on your watch. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. You can perform a diagnostic on your watch's battery. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. It's also important to make sure that your apps as well as the watch itself are up to date with the latest software available. Sometimes apps may have a bug that causes them to use excessive battery, make sure all your apps are up to date for the best performance. Check out the link attached for additional options to help optimize your watch's battery life. If you only want to see notifications for a few apps on your Wear OS model, you can turn off notifications in the Galaxy Wearable app. Open the Galaxy Wearable app, tap Watch settings, and then tap Notifications. Tap App notifications, then tap the drop-down arrow and then select All to see all installed apps. To turn notifications on or off for individual apps, tap the switch next to your desired app. To turn notifications on or off for all apps, tap the switch at the top of the screen next to All Apps. If this persists, please be sure to reach out to us at Samsung Support. Again, we appreciate you taking the time to share your feedback with us and we hope to hear more from you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Cris
from North Carolina
Expertise:Expert
Verified Purchase:Yes
Love the galaxy watch series. So many functions. The NFT tap to pay is easier than before. Look around for watchfaces that access more than one function. Watch 6 is a little chunky/heavy for a woman but like the bezel. All in all, a great buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible battery ....only lasts 15 hours!! ⚠
on September 26, 2024
Posted by: Jeff
from California
Expertise:Expert
My watch 6 classic(43mm) battery only lasts 12 hours before charging! I have everything turned off and still only 12 hours. 🤷♂️
Horrible quality control(QC)!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, September 26, 2024
We appreciate your taking the time to reach out to us, Jeff. We love hearing from our valued customers. We see that you reached out to us to share your thoughts on the Galaxy Watch6 Classic. The Watch6 Classic is able to get up to 40-hour battery life. Is your Galaxy Watch draining its battery faster than usual? Don't worry, we've got some tips to help you out! Certain apps could be the culprit behind the increased battery consumption. Click on the link provided to discover how to extend your watch's battery life. If the issue continues, feel free to contact us at Samsung Support for assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Does A Lot
on September 24, 2024
Posted by: Wiz713
from San Diego
Have had mine several months. It has helped me make corrections in my sleeping patterns and also keeps me active enough.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alex
Expertise:Intermediate
Verified Purchase:Yes
Good watch. I like that Google maps directions can be seen on watch screen now.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Shawna B
from Norfolk, VA
Expertise:Beginner
Verified Purchase:Yes
I love this watch. I upgraded from my fitbit to this and there are no regrets. The only dislike is the size of the face. I have a small wrist and it just feels big but no deal breaker.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Corinne
from Fort Worth, TX
Expertise:Expert
Verified Purchase:Yes
I've been wearing Samsung watches for over 5 years now and am always statisfied with their products. This time I got the larger watch with 4G. The watches are easy to navigate, durable, and are built to last. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cary
from Louisiana
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love this watch! So glad the rotating bezel has made the comeback. So comfortable to wear.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US