Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Average customer rating
4
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
112
4 Stars
29
3 Stars
21
2 Stars
13
1 Star
23
78%of customers recommend this product.
(
90 out of
116)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Customer Rating
5
Beautiful
on August 25, 2023
Posted by: Sally C
from Palm Desert CA
Expertise:Beginner
Looks good. Just what I wanted...it is just awesome
Written by a customer while visiting Samsung US
Customer Rating
1
Horrendous battery life, save your money.
on August 25, 2023
Posted by: Shawn
Expertise:Intermediate
Watch barely lasts a day, even with always on display amd other settings turned off. I've only had it a couple weeks and multiple times now I've gone to bed with >50% battery and woken up with the watch battery dead/drained. It's a good product otherwise but who cares when the battery life is so awful.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy Debra, Social Commerce, August 31, 2023
Hey there Shawn,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy WAtch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? Very convenient, if you ask me! When you finally need to power up your Watch6 Classic again, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your easy access. Let us know if you would like any further assistance or if you have any questions for us by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy WAtch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? Very convenient, if you ask me! When you finally need to power up your Watch6 Classic again, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your easy access. Let us know if you would like any further assistance or if you have any questions for us by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
😎
on August 24, 2023
Posted by: Mmmm
from El Paso TX
Expertise:Expert
Amazing tech. Paid samsung pay. Once updated it was navigating smoother
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better features and battery life!
on August 23, 2023
Posted by: Deskar
from NYC
After having Galaxy watch 4 for since it came out im.happy with my watch 6 as the battery life is netter and last a day plus activity included and it's more sleek with better features and higher definition.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Watch band failure
on August 23, 2023
Posted by: Lois
from Auburn, Wa
My daughter got me this watch because of the fall protection.
My problem is the watch band falls off multiple times a day. Al.ost lost it once. When reattached it seams solid, you can give it a tug and it stays on. Then for no reason I can figure it just falls off.
My problem is the watch band falls off multiple times a day. Al.ost lost it once. When reattached it seams solid, you can give it a tug and it stays on. Then for no reason I can figure it just falls off.
Response from Samsung USBy Debra, Social Commerce, August 31, 2023
Howdy Lois,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch5 Classic. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It is possible that the strap button on your band has pressed up against your skin, possibly while being worn slightly tighter than expected, and accidentally pulled away from the watch. However, without knowing the variables involved when this occurred and not being able to ask you any follow up questions, I advise you to reach out to Samsung Support if you would like any further assistance and/or troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch5 Classic. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It is possible that the strap button on your band has pressed up against your skin, possibly while being worn slightly tighter than expected, and accidentally pulled away from the watch. However, without knowing the variables involved when this occurred and not being able to ask you any follow up questions, I advise you to reach out to Samsung Support if you would like any further assistance and/or troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! I understand the complaints though
on August 22, 2023
Posted by: BeStan
from New York
Expertise:Intermediate
I understand why many people complaints about the battery but this watch is awesome!!! It's challenging to have a big battery and a watch that doesn't look bulky. I believe Samsung and Google have done a great job with this watch. It looks classic, stylish and slim, even though I bought the 47mm. I'm happy now it can last an entire day without draining all the battery while doing a day of bicycling exercise like the Watch 4 used to do. I'm so happy with it!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love it!!! I understand the complaints
on August 22, 2023
Posted by: BeStan
I understand why many people complain about the battery but this watch is fantastic!!! It's challenging to have a big battery while not looking bulky, like the Watch 5 Pro which looks like a monster to me. Samsung and Google are making improvements in the software to make it more reliable and not drain too much battery. I'm very happy I can last one full day of exercise without needing to charge it. I ordered the 47mm and it doesn't look bulky at all. It looks stylish and beautiful.
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 6 Classic
on August 20, 2023
Posted by: Melstrom
from Florida
Expertise:Intermediate
Pre purchased my Galaxy 6 Classic 47mm and traded in my G4. It was a great purchase that I'm happy with. Battery is solid, all the sensitivity health points work better.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US