Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Average customer rating
4
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
112
4 Stars
29
3 Stars
21
2 Stars
13
1 Star
23
78%of customers recommend this product.
(
90 out of
116)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Customer Rating
3
It's good but....
on September 5, 2023
Posted by: Kell
from Denver
Expertise:Intermediate
I love most of the new features on the watch but the watch battery needs to be charged every other day vs the others last 3-4 days, I'm extremely disappointed in how it does the sleep stages primarily deep sleep(stupid thing only goes up to 20 minutes vs other watches have claimed about 2 hours average in my case). I may send this back but still debating.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy Debra, Social Commerce, September 6, 2023
Hello Kell,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices.
Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices.
Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
2
Battery Only Lasts One Day
on September 5, 2023
Posted by: Randey
I am having trouble trying to understand why my Galaxy watch 6 classic barely makes it through the day starting from a full charge. My watch 5 Pro easily went two days with a full charge. I have looked everywhere on the internet trying to find out why and can find nothing that would tell me why my battery does not make it as long as they said it would. I've even deleted some programs I had on my watch 5 pro to see if it would give me more battery time and it does not. I am very disappointed with this.
Response from Samsung USBy Debra, Social Commerce, September 11, 2023
Hey there Randey,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
WOULD BUY AGAIN
on September 5, 2023
Posted by: Desiree
I pre-order the galaxy watch and have been using it for a few weeks now. while it does drain the battery fairly quick . I am in love with it. I'm a huge fan of the turning bezel. I love the look and feel of it. Do look at the size of your wrist because it is on the large side.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with choice
on September 4, 2023
Posted by: DEL0
from Phila suburbs
47mm silver with graphite sport band. Love the color combo. Upgraded from a Gear S3. Performs as expected. My only knock is the 20mm band vs a 47mm watch. A 22mm might have aestheticly given it a more balanced look but it's a nice looking watch for everyday occasions.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy upgrade
on September 3, 2023
Posted by: Allen
from South Dakota
Expertise:Intermediate
Excellent watch! I upgraded from the Galaxy 4 and absolutely love it! Bigger watch face, and higher quality graphics. I'm thrilled with the product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
“The Galaxy Watch 6 Classic has superb styling
on September 2, 2023
Posted by: kegeissler
Expertise:Expert
Galaxy Watch 6 Classic is one of the best-looking smartwatches I’ve worn for a while too. When I first used the smartwatch, I fell for the version with the black case and black strap. It’s classy, modern, and very watch-like.Samsung has nailed the “real” watch look with the Galaxy Watch 6 Classic.the only thing I found with this was the watch band was extremely difficult to remove and replace so I had to replace it with a different watch band.you have really short nails you're not going to be able to remove or replace this band easly extremely difficult
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Function seems fabulous, finish not so much
on September 1, 2023
Posted by: ekgirl
from CA
I just received my new watch today, upgraded from the classic 4. I am already impressed with the larger display without the watch appearing to take up much more space on my relatively small wrist. So far, navigation between menus and tiles seems very quick and I am exciting about some of the new sleep tracking features. The USB-C charger is a nice upgrade and recharging seems much faster (only partially necessary after I spent a couple hours playing with the watch and settings). My one shortcoming at this point, I was EXTREMELY disappointed in the matte stainless steel finish on the side rather than the more polished finish throughout like it was on the 4. I like my watch functional, but I also to be able to put on a nice band and have it look more upscale for nicer events. It will be harder to achieve this look with this matte stainless steel finish. Please bring back the polished look for future models!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Don't forget, your watch must learn your habits
on August 31, 2023
Posted by: Jayda
from New Jersey
Expertise:Intermediate
I purchased the galaxy watch 6 for my wife from galaxy watch 3, & the galaxy S23 ultra for myself. I must say the latest watch is a great watch (galaxy watch 6), & a drastic improvement from my wife's old watch. I noticed that the battery life barely last more than a few hours. Upon further research I found out that the watch needs 3-4 days of machine learning, before watch is set to watch user's habits & use of their new watches. Before the watch is set in its machine learning time, prior to unlocking the full potential of watch battery life. I think that if Samsung trouble shooting personnel were fully aware of this fact, they can stave off all the angry people threatening to return such a gorgeous & marvelous watch.... just my 2 cents. Anyone reading this, just know that this is a great watch, but one must practice patience for the 3-4 days minimum for machine learning to set and one may then gain access to their watches full 2 day minimum battery. Or @ the very least 40hr standby time Samsung touts, concerning battery life for thier watches.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
1
Written by a customer while visiting Samsung US