Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Average customer rating
4
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
112
4 Stars
29
3 Stars
21
2 Stars
13
1 Star
23
78%of customers recommend this product.
(
90 out of
116)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Customer Rating
5
Love it Best one yet
on September 15, 2023
Posted by: Anonymous
from Connecticut
Expertise:Expert
Love that they brought the bezel back. The screen looks absolutely amazing overall extremely happy with this device. You can control the battery usage
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Watch, Great Features AND Great Battery
on September 12, 2023
Posted by: Bald and Vegan
*UPDATED* I have thoroughly enjoyed this watch! Samsung states 40hrs of battery...not for me. I have gotten well over TWO DAYS of battery life. I'm not using power save mode or watch-only mode. I suggest watching YouTube reviews on the watch so you can turn off some of the settings you are not aware of that drain your battery while still getting the most out of your watch. Whatgear, Mike O'Brian, or CKid are a few channels you should check out. Fully charged my watch at 6 am, worked out in exercise mode for over an hour with music, at work two of my walks were automatically detected and I am currently at 87% It is 1:30 pm
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bad software
on September 12, 2023
Posted by: Ikarona
Expertise:Intermediate
The problem is, that it absolutely awful in detecting sleep. I've been using mine almost a month, so if there any ML on sleep tracking(I wear them EVERY night) - I don't know, how much time it needs to learn.
Cons
1. Sometimes it can't correctly detect when I woke up, giving me extra 15-20 minutes of sleep(ex. I woke at 8:00, watch says 8:20)
2. It can't detect naps automatically. Yes you can input nap time in Galaxy Health, but why do I need to do it manually, if its's possible to detect (even my old not Samsung-band could do it)
3. I've come around many people on internet making posts(on reddit, Samsung forum) about "How bad this watches detect sleep phases". It usually tells me about ~20-40 minutes of deep sleep, which doesn't seems to be true. (You can read people comparing them with other watches, even polysomnography)
All of problems looks like software problems. But month after release we didn't get any fixes.
Cons
1. Sometimes it can't correctly detect when I woke up, giving me extra 15-20 minutes of sleep(ex. I woke at 8:00, watch says 8:20)
2. It can't detect naps automatically. Yes you can input nap time in Galaxy Health, but why do I need to do it manually, if its's possible to detect (even my old not Samsung-band could do it)
3. I've come around many people on internet making posts(on reddit, Samsung forum) about "How bad this watches detect sleep phases". It usually tells me about ~20-40 minutes of deep sleep, which doesn't seems to be true. (You can read people comparing them with other watches, even polysomnography)
All of problems looks like software problems. But month after release we didn't get any fixes.
Pros
1. Nice sport detection
2. Interesting interface
3. Amazing bezel
4. Battery life
1. Nice sport detection
2. Interesting interface
3. Amazing bezel
4. Battery life
Features
1
Performance
3
Design
4
Value
2
Response from Samsung USBy Debra, Social Commerce, September 14, 2023
Hey there Ikarona,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Check out the articles titled, "Use Samsung Health sleep monitoring on your Galaxy Watch" and "Samsung Health data does not sync" for some quick troubleshooting steps that you can take to resolve what you have been experiencing with your Galaxy Watch6 Classic. Please do not hesitate to contact Samsung Support if you would like any additional assistance and/or help with troubleshooting your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/troubleshooting/TSG01003270/
https://www.samsung.com/us/support/answer/ANS00090402/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Check out the articles titled, "Use Samsung Health sleep monitoring on your Galaxy Watch" and "Samsung Health data does not sync" for some quick troubleshooting steps that you can take to resolve what you have been experiencing with your Galaxy Watch6 Classic. Please do not hesitate to contact Samsung Support if you would like any additional assistance and/or help with troubleshooting your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/troubleshooting/TSG01003270/
https://www.samsung.com/us/support/answer/ANS00090402/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch Great Battery
on September 11, 2023
Posted by: BaldandVegan
Expertise:Intermediate
I have thoroughly enjoyed this watch! Samsung states 40hrs of battery...not for me. I have gotten well over a day and a half battery. I'm not using power save mode or watch-only mode. I suggest watching YouTube reviews on the watch so you can turn off some of the settings you are not aware of that drain your battery while still getting the most out of your watch. Whatgear, Mike O'Brian, or CKid are a few channels you should check out.
Fully charged my watch at 6 am, worked out in exercise mode for over an hour with music, at work two of my walks were automatically detected and I am currently at 87% It is 1:30 pm
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
is the has good
on September 7, 2023
Posted by: As2Bax
Expertise:Intermediate
Is good :) I upgraded from the watch 5 and it was worth it, The rotating bezel is back :o
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product exceeds my expectations
on September 6, 2023
Posted by: CHIPP
from Harlem
Expertise:Intermediate
Great customer service. Happy to have choose Samsung again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A reliable and capable design with a fresh face
on September 6, 2023
Posted by: Jaszair
from Oakland Park, Florida
Expertise:Intermediate
I've been very pleased with the performance of my new watch the last couple of months. It functions well, has all the features of my previous watch, a Galaxy Watch 4, and offers a bit more. The battery life is better than what I've been used to. For me, it will last about two days before needing a charge. My last watch would last nearly a whole day, so it's nice to have some extra capacity to work with. The features and software operate just as well as the previous Galaxy watches I've owned. Nothing stands out other than it's reliable and capable and ready when I need it. I can't ask for more than that except for looking over the new watch faces. I will say that I'm a fan of the rotating bezel and I'm glad it was brought back by popular demand. Samsung continues to make a good solid smart watch that I'll always enjoy wearing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Don't upgrade if you have Galaxy Watch 5 Plus
on September 6, 2023
Posted by: Mperry
from Sammamish, wa
Expertise:Intermediate
I sent in my Watch 5 Plus for Galaxy Watch 6 classic 43mm. I should have kept Watch 5. Beyond bezel there is not that much new. I can hardly tell what is new. Auto detect cycling is back and that is good. Sleep coach interesting for a few days. And Watch 5 battery would last nearly three days with active usage. 6 Classic hardly can last 24 hours. Big disappointment. Almost same size watch, and terrible battery. I am just glad I did pay full price wit trade in. But I miss my Galaxy Watch 5 Plus!
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
2
Response from Samsung USBy Debra, Social Commerce, September 11, 2023
Hey Mperry,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US