Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Average customer rating
4
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
112
4 Stars
29
3 Stars
21
2 Stars
13
1 Star
23
78%of customers recommend this product.
(
90 out of
116)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Customer Rating
4
The little things
on October 11, 2023
Posted by: KLH Samsung
Overall, the watch is great. However, I miss my festive heart circling after I've reached my health goals. It's the little things.
Also, sometimes, there are small glitches turning to each widget using the bezel (slow response).
Also, sometimes, there are small glitches turning to each widget using the bezel (slow response).
Written by a customer while visiting Samsung US
Customer Rating
5
Much improved version of the Classic watch!
on October 4, 2023
Posted by: Eharris
from S.E. Mass
Expertise:Expert
So I have had this new watch for a about a month now, and I can say it's been a nice upgrade. I traded in a Watch 4 Classic 46mm LTE for this Watch 6 Classic 47mm and I'm more than satisfied. The relative subtle differences are actually quite large.
1st - The smaller bezel has made the watch gain a huge amount or screen real estate while retaining the classic bezel experience which I can say is epic. The screen itself is much brighter, which is now readable in direct sunlight no problem, and has a higher DPI so things are even more thrilling to view.
2nd) New OS is liquid smooth, and the small upgrade in ram/processor speed has complimented this new OS. It's stable, fast and just works!
3rd) The new software has much better battery management complimenting the new bigger battery. The first week or so it was still learning my habits so the life of the battery was barely making it through an entire day. Now that the learning curve has been completed, the battery life is much more improved. So much so, I'm now impressed. It lasts through an entire day and night, before having to get a recharge. The new charger easily charges this watch almost twice as fast as my Classic 4 so it's back on my wrist in no time.
2nd) New OS is liquid smooth, and the small upgrade in ram/processor speed has complimented this new OS. It's stable, fast and just works!
3rd) The new software has much better battery management complimenting the new bigger battery. The first week or so it was still learning my habits so the life of the battery was barely making it through an entire day. Now that the learning curve has been completed, the battery life is much more improved. So much so, I'm now impressed. It lasts through an entire day and night, before having to get a recharge. The new charger easily charges this watch almost twice as fast as my Classic 4 so it's back on my wrist in no time.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch
on October 2, 2023
Posted by: superdave
from Indian Trail, NC
Expertise:Intermediate
Love this watch. It was easy to set up. The rotating bezel is an awesome feature. It makes navigating through apps and screens a breeze. It holds a charge all day and recharges quickly. The sleep app that is preloaded is especially useful. I've been very pleased with it since I got it and would recommend it to anyone looking for a new smart watch.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Horrible Battery Life
on October 2, 2023
Posted by: Stack10
Expertise:Intermediate
The battery life is awful - I upgraded hoping this would no longer be an issue - I honestly feel this new one has a shorter battery line than my trade in
Features
5
Performance
2
Design
4
Value
5
Response from Samsung USBy Debra, Social Commerce, October 2, 2023
Hi there Stack10,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! How amazing is that? There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! How amazing is that? There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 2, 2023
Posted by: Dantheman
I bought this watch yesterday and I am very happy with it
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on September 21, 2023
Posted by: Janette
Okay and good and accessible to use and the feature
Written by a customer while visiting Samsung US
Customer Rating
3
A HUGE difference and step up.... BUT!!!
on September 16, 2023
Posted by: EgyptianGod
from New Carrollton, MD
Expertise:Expert
I've been a HUGE Samsung user for the past 19 years and I've had just about every phone, watch & earbuds that they came out with.... That being said I REALLY love the watch but there is a couple of features that I CANNOT say is good. 1st of ALL the battery drains SUPER FAST for ANY Samsung Watch. The watch battery lasts ONLY about half the day and that's just by wearing it. I find myself charging it up 2 times daily. I don't talk on it, message on it, play on it or use it out of normal notifications coming to it and checking the time. I've used the other Samsung Watches the same way and I could go 2 days on 1 100% FULL BATTERY charge. 2nd is the sleep tracking DOES NOT WORK AT ALL really. I can get a FULL 8 hour sleep in and it will NOT track the sleep at all. The other Galaxy watches you could take a 30 minute nap and when you wake up and check the watch that 30 minute nap will be recorded. I don't know if it has something to do with the software but Samsung you really need to look into these problems. OVERALL everything else about this watch is 100% good.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Response from Samsung USBy Debra, Social Commerce, September 19, 2023
Hi EgyptianGod,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Check out the article titled, "Use Samsung Health sleep monitoring on your Galaxy Watch" to help you resolve what you have been experiencing with your health sensor functionality. Please do not hesitate to reach out to Samsung Support if you would like any additional assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/answer/ANS00090402/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Check out the article titled, "Use Samsung Health sleep monitoring on your Galaxy Watch" to help you resolve what you have been experiencing with your health sensor functionality. Please do not hesitate to reach out to Samsung Support if you would like any additional assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/answer/ANS00090402/
Written by a customer while visiting Samsung US
Customer Rating
1
I CAN'T TELL YOU HOW MUCH I HATE THIS WATCH.
on September 16, 2023
Posted by: abeyer56
Expertise:Expert
IT'S INFURIATING. This could be the worst one yet.
1) If you turn off needless animations, the bezel stops working consistently. Even with Animations on, the bezel has trouble waking the device.
1) If you turn off needless animations, the bezel stops working consistently. Even with Animations on, the bezel has trouble waking the device.
2) IT NEVER SHUTS UP, god forbid you disconnect from the phone, it will remind you every time it disconnects so if your phone is in that sweet spot of edge of connectivity, this thing will constantly buzz and now you can't even turn that off, could in previous models.
3)Thanks for the battery life, I love that I have to charge this every day, sometimes twice a day even though I rarely use it. Every time I rely on it, its dead. SUPER COOL. Oh and thanks for shrinking the battery life in the 47mm, why does the 45MM Watch5 Pro have a larger battery? it's a smaller watch. I turn off the sensors, I turn off the display, and switched over to black and white mode as well. MAYBE IT'S BECAUSE YOU DON'T ALLOW US TO MUTE THE STUPID DISCONNECTED FROM PHONE NOTIFICATION WHICH GOES OFF, NO JOKE LITERALLY EVERY 10 MINUTES FOR ME AT MOST, REALISTICALLY SEEMS LIKE EVERY 30 SECONDS. STOP REMOVING FEATURES LIKE THAT FROM US.
It's messed up that the Gear S2 could last 4 days with the same settings I have on the Watch6 Classic, which is lucky to get a day and half of battery life. It's frustrating that I can't turn off the "detached from phone" notifications anymore like I could on the Watch5 Pro. It's uglier than the Watch5 Pro whose matte finish was pretty; this just looks ugly. THERE LITERALLY ISN'T ANY REASON TO BUY THIS. In the 2+ wks of owning it, I have chose to not wear it more than wear it, since I get so annoyed with the constant buzzing since I walked away from my phone. THE WHOLE PURPOSE OF A WATCH IS SO YOU DON'T NEED YOUR PHONE NEXT TO YOU. OTHERWISE I'D JUST USE MY PHONE.
It's messed up that the Gear S2 could last 4 days with the same settings I have on the Watch6 Classic, which is lucky to get a day and half of battery life. It's frustrating that I can't turn off the "detached from phone" notifications anymore like I could on the Watch5 Pro. It's uglier than the Watch5 Pro whose matte finish was pretty; this just looks ugly. THERE LITERALLY ISN'T ANY REASON TO BUY THIS. In the 2+ wks of owning it, I have chose to not wear it more than wear it, since I get so annoyed with the constant buzzing since I walked away from my phone. THE WHOLE PURPOSE OF A WATCH IS SO YOU DON'T NEED YOUR PHONE NEXT TO YOU. OTHERWISE I'D JUST USE MY PHONE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social Commerce, September 19, 2023
Salutations Abeyer56,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. So that you can become better acquainted with your new Galaxy Watch6 Classic's settings, I have linked your user manual below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! If you were wanting to leave your paired phone behind and utilize the Watch6 Classic for calls, texts, and notifications, that would require the LTE version of the watch and not the Bluetooth version. Feel free to reach out to Samsung Support if you have any questions for us or if you would like any additional assistance after reviewing the provided resources. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. So that you can become better acquainted with your new Galaxy Watch6 Classic's settings, I have linked your user manual below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! If you were wanting to leave your paired phone behind and utilize the Watch6 Classic for calls, texts, and notifications, that would require the LTE version of the watch and not the Bluetooth version. Feel free to reach out to Samsung Support if you have any questions for us or if you would like any additional assistance after reviewing the provided resources. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US