Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Average customer rating
4
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
112
4 Stars
29
3 Stars
21
2 Stars
13
1 Star
23
78%of customers recommend this product.
(
90 out of
116)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Posted by: Charlotte
from Michigan
Expertise:Expert
Verified Purchase:Yes
I love many of the features on this watch. My only dislike is that the battery life is terrible!
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, December 16, 2024
Howdy Charlotte,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We're so happy to hear that you have been enjoying the features that your Galaxy Watch6 Classic has to offer! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your battery life. If you have any questions for us after reviewing this resource or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We're so happy to hear that you have been enjoying the features that your Galaxy Watch6 Classic has to offer! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your battery life. If you have any questions for us after reviewing this resource or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Steph
from Florida
Expertise:Expert
Verified Purchase:Yes
Really like the Bessel watch. Classy look. Counts my steps accurately.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BKA1
Expertise:Expert
Verified Purchase:Yes
Great looking watch. Love the size so much, had to buy 2. Functionalities great. I just wish any of the lastest watch batteries last as long is the watch 3. (MESSAGE SAMSUNG)
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch, band not so great for smaller wrists
on November 4, 2024
Posted by: R Hanson
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
Great watch, the little big bigger watch face is nice. The only drawback is the way the band is designed, if you have a smaller wrist it forces the band to stick out away from your wrist and could get caught on things. I had to order different bands for the watch to sit more comfortably on my wrist.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
terrible battery
on October 23, 2024
Posted by: cntryby
from MS
Expertise:Intermediate
Right now this watch is not great at all. Had for a week now and each night the battery drains to 0 even before the alaram can go off. It holds a charge all day yet only at night does it drain. I have charged it each night before i go to bed. I sleep about 7 hours it is completely drained. I do put in a repair request, which means I will be without the watch for about 7 days. I honestly wish Samsung would just let get another exact watch from where i bought it and the store send it back for repaird or to be looked at. I am willing to see what happens but would be easier for Samsung to let me swap it out with my phone carrier that I bout it from
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, October 23, 2024
Thanks for sharing your feedback on the Galaxy Watch7. We greatly appreciate your candidness and hope to hear more from you in the future. We hate to see that you have been experiencing a shortened battery life while wearing your watch at night. The new 3nm processor in the Galaxy Watch7 is designed to supercharge your daily routine. With this advanced processor, you can seamlessly switch from checking the weather to tracking your workouts in no time. The improved processing power not only enhances the speed and responsiveness of the device but also optimizes battery life for long-lasting power. This means that the Galaxy Watch7 is designed to keep up with your active lifestyle without compromising on performance. We are happy to see that you've already begun the process of having us service your watch. If you require any further assistance with this or anything else, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (Battery saving tips)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (Battery saving tips)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Stfleur
from Florida, palm beach
Expertise:Intermediate
Verified Purchase:Yes
I lost my first watch Galaxy Classic, i loved that watch that i had to reoder it. Very light and nice configuration.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TWare
Verified Purchase:Yes
I have had my Watch6 for about 2 weeks and I LOVE it. Especially how it tracks my stress level. Very cool watch. The purchase and trade process was a breeze.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JoyGord
Verified Purchase:Yes
I like everything except the fit of the watch band. I have a small wrist and the watch band is stiff and sticks out on the sides of my wrist instead of wrapping around my wrist in a relaxed fit like a regular leather band would.
Written by a customer while visiting Samsung US