Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Average customer rating
4
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
112
4 Stars
29
3 Stars
21
2 Stars
13
1 Star
23
78%of customers recommend this product.
(
90 out of
116)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Customer Rating
3
Band breaks off constantly
on December 31, 2023
Posted by: dsr2
Expertise:Expert
The band keeps popping off and after only a few days, repeated smashing into the street has my watch is all scratched and chipped.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy Social Commerce, January 2, 2024
Aloha Dsr2,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that your Galaxy Watch6 Classic has multiple band types that are compatible with your watch? For example, the Link Bracelet Bands, T-Buckle Bands, Fabric Bands, and D-Buckle Bands are all compatible options for your device. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Let us know if you would like any further assistance or if you have any questions for us by reaching out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch6+Classic
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that your Galaxy Watch6 Classic has multiple band types that are compatible with your watch? For example, the Link Bracelet Bands, T-Buckle Bands, Fabric Bands, and D-Buckle Bands are all compatible options for your device. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Let us know if you would like any further assistance or if you have any questions for us by reaching out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch6+Classic
Written by a customer while visiting Samsung US
Customer Rating
2
Looks great!!!! And... that's about it....
on December 31, 2023
Posted by: Solame82
from Houston, tx
Expertise:Expert
I've own this watch for almost 3 months. Watch 6 classic 47mm. Out of the box , it worked great minus the poor battery life. I was only getting about a day of battery life. After turning off always on display and a few other features , it went up to 2-2 1/2 days. Fast forward 2-3 months the battery life has gone down to 1- 1/2 days with no changes to the watch. The watch has the latest update. Other issue has started now, my watch no longer allows me to see my sleep data on the watch. Rather disappointed with samsung. They either don't want to fix the ongoing issues with the watch or they just don't care.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy Social Commerce, January 2, 2024
Hi there Solame82,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all depends on how you use your watch. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Feel free to contact Samsung Support after reviewing the provided resource if you have any questions for us or if you would like any further assistance. We are always here to assist you in any way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all depends on how you use your watch. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Feel free to contact Samsung Support after reviewing the provided resource if you have any questions for us or if you would like any further assistance. We are always here to assist you in any way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
4
LOVE THIS WATCH BUT IS NOT WATERPROOF!!!
on December 27, 2023
Posted by: JAMOORE
from ATLANTS
Expertise:Intermediate
JUST GOT THIS WATCH FOR CHRISTMAS! SECOND SAMSUNG WATCH! AMAZING, BEAUTIFUL WATCH! JUST BEWARE, THIS IS NOT WATERPROOF! NONE OF THE WATCHES ARE WATERPROOF! THERE IS ADDITIONAL INFO ON THE SAMSUNG DESCRIPTION! WENT SWIMMING AND SAMSUNG WATCH BIT THE DUST! TURNS ON AND KEEPS TRYING TO REBOOT! THAT IS WHY I GOT THE NEW WATCH!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Watch is Good.. Band sucks
on December 21, 2023
Posted by: Goonies4Life
Expertise:Expert
Have had watch for a little over 4 months. Watch is great, haven't had any issues with the watch itself but the watchband is cheap and just split, woke up and found watch in bed
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, December 26, 2023
Hello Goonies4Life,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're in the market for a new watch band for your Galaxy Watch6 Classic, I have linked the compatible watch bands below for your review. Feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're in the market for a new watch band for your Galaxy Watch6 Classic, I have linked the compatible watch bands below for your review. Feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/
Written by a customer while visiting Samsung US
Customer Rating
1
Junk, My older Samsung watch was so much better.
on December 20, 2023
Posted by: DLDBA
from Texas
Expertise:Expert
Significant issues so far. It overheats when charging almost immediately. It did not come with a charger! I am using my old OEM samsung charger from my other watch. Samsung got "cute" with the watch Lugs and they are angled instead of the standard straight lugs that support good bands. The band that can=me with the watch is quite uncomfortable. The blood pressure monitoring is not functional in the US. This watch looks cheap, but I bought it instead of just having the battery on my Gear S3 watch replaced. Also, the watch came charged at 85% and was down to 35% in just 9 hours. My 7 year old watch, with the degraded battery goes almost as long on a charge. I have ordered a new charger, but if I can't even get it to charge, I will have to return it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, December 21, 2023
Hello there Dldba,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic box includes the Galaxy Watch6 Classic Case + Inbox band as well as a Wireless Charger. The charging head for plugging the USB cable into a wall outlet is not included. Use only Samsung charging devices rated with an output voltage of 5v and an output current of over 150mA (sold separately). Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage. For your convenience, I have linked your device manual and a list of compatible bands for your Galaxy Watch6 Classic for your review. Fun fact: the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! When you have some free time out of your hectic holiday shopping available, also check out, "Reduced battery life on your Samsung smart watch" for some awesome tips on how to get the most out of your watch's battery life. Feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance after reviewing the provided resources. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?accessories_type=Watch+Bands&category_names=Smartwatches&wearables_compatibility=Galaxy+Watch6+Classic
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic box includes the Galaxy Watch6 Classic Case + Inbox band as well as a Wireless Charger. The charging head for plugging the USB cable into a wall outlet is not included. Use only Samsung charging devices rated with an output voltage of 5v and an output current of over 150mA (sold separately). Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage. For your convenience, I have linked your device manual and a list of compatible bands for your Galaxy Watch6 Classic for your review. Fun fact: the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! When you have some free time out of your hectic holiday shopping available, also check out, "Reduced battery life on your Samsung smart watch" for some awesome tips on how to get the most out of your watch's battery life. Feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance after reviewing the provided resources. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?accessories_type=Watch+Bands&category_names=Smartwatches&wearables_compatibility=Galaxy+Watch6+Classic
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice smartwatch
on December 18, 2023
Posted by: myricknsa
from San Antonio
Expertise:Expert
Nice watch. I just bought it and I'm satisfied so far with all it has to offer. The 1 thing that makes me impatient is the fact that it charges slow. But that's just a me thing. The watch does everything as advertised and if necessary I'll come back in a few weeks if there are any noteworthy comments good or bad.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Almost there but but very good
on December 16, 2023
Posted by: Evad
Almost, but not quite, perfect. I like the health features, with epilepsy I like the fall detection. Prefer old style analog faces, wish it was easier to make my own...how hard is it to pick parts of an image and place them round a 360 degree circle. But most of all I wish I could change the hourly chime, the audio source can only be set for the phone ring and Notifications. Why not for the hourly chime, I have the Greenwich Time Signal as and audio file and would prefer it. Problems ae mostly of that style, excellent functionality but feeling it's not finished.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Unstable software
on December 15, 2023
Posted by: Mizboy
from NJ
Expertise:Expert
Unstable software after upgrading software to latest one. Not able to change the watch faces by doing home display long press. Showing "Display on" only not matter enable or disable. Also belt changing switch is also hard to press.
Features
5
Performance
2
Design
2
Value
2
(click to see the video)
Response from Samsung USBy Social Commerce, December 21, 2023
Hi there Mizboy,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To change your watch face: From your smartphone: tap Galaxy Wearable > Watch faces. > Tap a watch face to select it. Or from your Watch: Touch and hold the watch face. > Swipe left and tap Edit on phone or swipe right and tap Add watch face. > Tap Customize to select a background color and items to display on the watch face. For your convenience, I have linked your device manual below if you would like to customize your watch features or reset your watch to reset the settings. Feel free to contact Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To change your watch face: From your smartphone: tap Galaxy Wearable > Watch faces. > Tap a watch face to select it. Or from your Watch: Touch and hold the watch face. > Swipe left and tap Edit on phone or swipe right and tap Add watch face. > Tap Customize to select a background color and items to display on the watch face. For your convenience, I have linked your device manual below if you would like to customize your watch features or reset your watch to reset the settings. Feel free to contact Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US