Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Average customer rating
4
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
112
4 Stars
29
3 Stars
21
2 Stars
13
1 Star
23
78%of customers recommend this product.
(
90 out of
116)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Customer Rating
1
Low battery life
on February 21, 2024
Posted by: QualityReview
I got this watch in September and do NOT like it. The battery does not stay charged long at all. I charged it before going to bed in order to track my sleep, and the battery died within 9 hours. I could not use it for a morning walk without having to wait until it was charged again. I'm basically stuck with an expensive watch that doesn't perform to it's cost for sure. I definitely would NOT recommend this watch.
Response from Samsung USBy Social Commerce, February 23, 2024
Howdy QualityReview,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
All around great buy
on February 18, 2024
Posted by: Bruner
Expertise:Intermediate
Got it a about a week ago despite what people say the battery life is pretty good one been running mine for more than 24 hours and still have 30 percent battery. Bezel and touch screen work smooth and are enjoyable and I can pay with the watch. All in all a really cool watch to have for samsung lovers.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor Battery Life
on February 8, 2024
Posted by: Spark
Expertise:Intermediate
The short time I've had this watch, it has given me tons of grief. The battery life they claimed was obviously a lie. I lost 15% in 1 hour. That sort of drain is ridiculous. It's already advertised as 20 hours LESS than the Watch5 Pro which is strange that a new generation would have less battery. If you had a choice between a 5 Pro and 6, go for the 5 Pro. Very disappointed in this.
Response from Samsung USBy Social Commerce, February 8, 2024
Salutations Spark, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. If you would like any further assistance afterwards, do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible does not connect
on February 4, 2024
Posted by: Desentz
from Michigan
Expertise:Intermediate
Brand new watch does not connect to new phone. Samsung has known about the issue and has not fixed it. Returning this product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, February 5, 2024
Good day Desentz,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To access all its fun and useful features, you'll want to connect your smart watch to your phone using the Galaxy Wearable app. If your phone isn't available, you can also set up your watch without a phone and pair it with the Galaxy Wearable app later. Once everything is set up, your smart watch and phone will make a dynamic duo. You can even automatically sync data between the two of them, such as your workout information from Samsung Health. Without knowing the details of the phone that you are attempting to set up with your Galaxy Watch6 Classic, I have provided a few resources to help you resolve what you may be experiencing with connecting your devices. If you would like further assistance after reviewing these resources, feel free to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078020/
https://www.samsung.com/us/support/answer/ANS00082502/
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To access all its fun and useful features, you'll want to connect your smart watch to your phone using the Galaxy Wearable app. If your phone isn't available, you can also set up your watch without a phone and pair it with the Galaxy Wearable app later. Once everything is set up, your smart watch and phone will make a dynamic duo. You can even automatically sync data between the two of them, such as your workout information from Samsung Health. Without knowing the details of the phone that you are attempting to set up with your Galaxy Watch6 Classic, I have provided a few resources to help you resolve what you may be experiencing with connecting your devices. If you would like further assistance after reviewing these resources, feel free to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078020/
https://www.samsung.com/us/support/answer/ANS00082502/
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on February 3, 2024
Posted by: Jenn
from Aberdeen, MD
I just bought the Watch6 and received it 3 days ago. I am disappointed with the battery life. Advertisement says battery will last 40 hours but in the 3 days I've been wearing it, that has not been my experience. I have had to charge it after less than 24 hours. Apparently to get the battery to last, you have to disconnect from using the Smart options such heart monitor and sleep coaching. I also don't understand how it can detect an irregular heartbeat if it has to be moved further up on the arm where I don't wear my watch.
Features
3
Performance
3
Design
5
Value
4
Response from Samsung USBy Social Commerce, February 5, 2024
Aloha Jenn,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough energy to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time out of your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough energy to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time out of your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the money!
on February 3, 2024
Posted by: diegoespi
from MA
Not quite happy with the watch though would be better then the watch4 nope same thing both are/were laggy both battery drain faster then i though if i could go 3 days with just a single charge and no lag i would keep it but im gonna return this.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy Social Commerce, February 5, 2024
Salutations Diegoespi,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Generally, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to check out the article titled, "Reduced battery life on your Samsung smart watch" and "Samsung smart watch screen is slow, frozen, or not responding" when you have the free time out of your busy day to learn more about how to resolve what you have been experiencing with your Galaxy Watch6 Classic. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Generally, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to check out the article titled, "Reduced battery life on your Samsung smart watch" and "Samsung smart watch screen is slow, frozen, or not responding" when you have the free time out of your busy day to learn more about how to resolve what you have been experiencing with your Galaxy Watch6 Classic. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
2
Battery is junk
on February 1, 2024
Posted by: Meindl
The bad, the battery life is trash! If you use this for outdoor gps needed fitness, do not purchase this watch. Mine will only last 4-5 hours whole Mtn. biking and Norduc skiing. The watch face is small. Other than that, its ok.
1star--disapointed..
1star--disapointed..
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy Social Commerce, February 2, 2024
Salutations Meindl,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough energy to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time out of your busy day to learn more about how to increase your watch's battery life. If the 43mm option is too small for your liking, we do offer the Galaxy Watch6 Classic in 47mm, too! Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/watches/galaxy-watch6/buy/?modelCode=SM-R950NZKDXAA
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough energy to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time out of your busy day to learn more about how to increase your watch's battery life. If the 43mm option is too small for your liking, we do offer the Galaxy Watch6 Classic in 47mm, too! Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/watches/galaxy-watch6/buy/?modelCode=SM-R950NZKDXAA
Written by a customer while visiting Samsung US
Customer Rating
1
Too cheap to add a BP monitor chip
on January 31, 2024
Posted by: Timm
I've had this for month and wish I had never seen it. No blood pressure monitor . 48 hour battery life
Save your money
Save your money
Response from Samsung USBy Social Commerce, February 2, 2024
Hi there Timm,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have the power to do more of what you'd like in your day! When you finally need to power up your Watch6 Classic again, you can quickly charge it back up from 0% to 45% in just 30 minutes! If your Galaxy Watch6 Classic is experiencing battery drain or having decreased battery life, from certain apps increasing battery consumption for example, take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" to learn more about how to increase your watch's battery life. Please do not hesitate to contact Samsung Support if you would like any further assistance. We're always here to assist you in every way that we can! Thank you for being a faithful Samsung customer.
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have the power to do more of what you'd like in your day! When you finally need to power up your Watch6 Classic again, you can quickly charge it back up from 0% to 45% in just 30 minutes! If your Galaxy Watch6 Classic is experiencing battery drain or having decreased battery life, from certain apps increasing battery consumption for example, take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" to learn more about how to increase your watch's battery life. Please do not hesitate to contact Samsung Support if you would like any further assistance. We're always here to assist you in every way that we can! Thank you for being a faithful Samsung customer.
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US