Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Average customer rating
4
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
112
4 Stars
29
3 Stars
21
2 Stars
13
1 Star
23
78%of customers recommend this product.
(
90 out of
116)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Customer Rating
2
Galaxy6 Watch only has a 12 Hour Battery
on February 26, 2024
Posted by: Zenzen
Expertise:Intermediate
Despite the specs comma this battery typically last twelve to fifteen hrs. Today, I only took three thousand steps and the battery died sfter 12 hrs. Samsung will blame third party apps next But the reality is Samsung battery technology. That's not good.
Features
4
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, February 26, 2024
Good day Zenzen,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the time out of your busy day to learn more about how to increase your watch battery life. Let us know if you would like any further assistance after reviewing the provided resource or if you have any questions for us by contacting Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the time out of your busy day to learn more about how to increase your watch battery life. Let us know if you would like any further assistance after reviewing the provided resource or if you have any questions for us by contacting Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life doesn't last a day
on February 26, 2024
Posted by: Anita
from New york
Expertise:Intermediate
I purchased my watch on September 2023, since de beginning I have problems with the battery. I just use my watch to work and dind notice that much but now the battery life didn't even last a day.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
2
Response from Samsung USBy Social Commerce, February 26, 2024
Hi Anita,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch6 Classic in the seat of your taxi on your way to catch your flight, having your device stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Generally, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Check out, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. If you have any questions for us after reviewing the provided resource, feel free to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch6 Classic in the seat of your taxi on your way to catch your flight, having your device stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Generally, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Check out, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. If you have any questions for us after reviewing the provided resource, feel free to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery life
on February 26, 2024
Posted by: Wrestling ref
I referee sports. Terrible battery life. Have not seen it last a full day since I have had it. Very disappointed.
Response from Samsung USBy Social Commerce, February 26, 2024
Hi there Wrestling Ref,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that provides physical damage protection to your eligible devices. Samsung Care+ is wonderful for those unexpected situations we sometimes find ourselves in, like forgetting your Watch6 Classic in the seat of your Uber on your way to catch your flight, having your device stolen from your briefcase, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the time to learn more about how to increase your watch battery life. Let us know if you would like any additional assistance by contacting Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that provides physical damage protection to your eligible devices. Samsung Care+ is wonderful for those unexpected situations we sometimes find ourselves in, like forgetting your Watch6 Classic in the seat of your Uber on your way to catch your flight, having your device stolen from your briefcase, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the time to learn more about how to increase your watch battery life. Let us know if you would like any additional assistance by contacting Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on March 5, 2024
Posted by: MATHUUU
Good One and Nice Excellent Performers Good and I Like muumuu
Written by a customer while visiting Samsung US
Customer Rating
3
Poor battery
on March 12, 2024
Posted by: Hotrick007
from Euless, TX
This watch chews up the battery and spits it out for breakfast!! I have to charge it at least 4 times a week!! Yes I turned off the always on diplay and most other features. But whats the purpose of having all these fancy add on apps if you are spending most of your time charging the battery. I love the watch but I hate the battery. Samsung had to of know the battery would be an issue (for not lasting) and did nothing about it. The worst part about the watch is when you are not paying attention to when the battery needs charging (because all you get for notification is two vibrations and disappearing screen stating the battery mode is changing to conserve power) and the watch dies and then you charge the watch a day or so later, The watch has to be maually turned back on. you could out the watch back and wear it for most of the day and finally go to look at it, LOL, and the screen doesn't light up because you forgot to turn it back on!!
I would recommend this to a friend!
Features
5
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, March 14, 2024
Hiya Hotrick007,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Typically, the Galaxy Watch6 Classic battery will last up to 40 hours so that you have enough power to do more in your day. When you do finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing decreased battery life or have battery drain. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have some available time out your day to learn more about how you can increase your Galaxy Watch6 Classic's battery life. Feel free to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Typically, the Galaxy Watch6 Classic battery will last up to 40 hours so that you have enough power to do more in your day. When you do finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing decreased battery life or have battery drain. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have some available time out your day to learn more about how you can increase your Galaxy Watch6 Classic's battery life. Feel free to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
3
Not impressed
on March 28, 2024
Posted by: Micro1117
from Deerfield, Wisconsin
Expertise:Beginner
I used to have a fitbit. I could look at my steps every day and improve if I needed to. The past week, every night when I am going to bed it is exactly the same steps. HMMMM what are the odds. I like the watch face, however, the one I picked out does not stay. it changes randomly. I really cant remember why I wanted this watch. trying hard to find where I put my fitbit.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, April 1, 2024
Good day Micro1117,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Take a moment to review, "Inaccurate steps on your Samsung smart watch" to conduct a few simple troubleshooting steps that may help to resolve what you have been experiencing with your step count. If you would like further assistance after reviewing this resource or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Take a moment to review, "Inaccurate steps on your Samsung smart watch" to conduct a few simple troubleshooting steps that may help to resolve what you have been experiencing with your step count. If you would like further assistance after reviewing this resource or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
4
many great features
on March 30, 2024
Posted by: donna
I bought the watch about 3 weeks ago and so far, love it other than mostly the battery drain and the strap. I have AFIB. It is wonderful for detecting this problem.
Written by a customer while visiting Samsung US
Customer Rating
5
My first Smart watch and I couldn't Be Happier!!
on April 5, 2024
Posted by: Noob
from Rawlings, MD
This is my first smart watch and I originally bought the 43mm black with regular eco leather band. I read the reviews and was a bit worried about battery life and I'm glad I bought it. I got 2 days plus out of the battery. After about 2 weeks, I decided to return it and get the 47mm black with the magnetic band. Which was an even better choice. I definitely like the large face. I have a small wrist which is why I started with the 43mm but I was use to a larger watch so I went for the 47mm. I have absolutely no problems with battery life or lag. I'm getting more than 2 days out of the battery and since I always take my watch off to shower, when it needs charging I throw it on the charger while I shower. The fast charge is great. I'm not the type of person who carries their phone around the house so with Bluetooth I can go anywhere in my house, even the basement and not miss an import text or call. I have AOD off, I tap the screen to wake it up. I use the step counter, heart rate, stress level, and sleep tracker so far. I don't use DND at night or anything and still get insane battery life. I honestly don't get all the reviews with the battery complaints or lag. I'm definitely very happy with my watch6 classic. I did notice one thing, it took maybe 3-4 days for the watch to become steady with how long the battery lasts, I imagine once it becomes adapted to your usage patterns you get better battery life. At least that's my experience. I would definitely recommend the watch6 Classic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US