Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Average customer rating
4
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
112
4 Stars
29
3 Stars
21
2 Stars
13
1 Star
23
78%of customers recommend this product.
(
90 out of
116)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver - (2023)
Customer Rating
5
Great futures
on December 6, 2023
Posted by: Tnlat
I bought Galaxy watch 6 Classic, 47mm about a month ago traded in my watch 4. Truly satisfied with my purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Unstable software
on December 15, 2023
Posted by: Mizboy
from NJ
Expertise:Expert
Unstable software after upgrading software to latest one. Not able to change the watch faces by doing home display long press. Showing "Display on" only not matter enable or disable. Also belt changing switch is also hard to press.
Features
5
Performance
2
Design
2
Value
2
(click to see the video)
Response from Samsung USBy Social Commerce, December 21, 2023
Hi there Mizboy,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To change your watch face: From your smartphone: tap Galaxy Wearable > Watch faces. > Tap a watch face to select it. Or from your Watch: Touch and hold the watch face. > Swipe left and tap Edit on phone or swipe right and tap Add watch face. > Tap Customize to select a background color and items to display on the watch face. For your convenience, I have linked your device manual below if you would like to customize your watch features or reset your watch to reset the settings. Feel free to contact Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To change your watch face: From your smartphone: tap Galaxy Wearable > Watch faces. > Tap a watch face to select it. Or from your Watch: Touch and hold the watch face. > Swipe left and tap Edit on phone or swipe right and tap Add watch face. > Tap Customize to select a background color and items to display on the watch face. For your convenience, I have linked your device manual below if you would like to customize your watch features or reset your watch to reset the settings. Feel free to contact Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
Almost there but but very good
on December 16, 2023
Posted by: Evad
Almost, but not quite, perfect. I like the health features, with epilepsy I like the fall detection. Prefer old style analog faces, wish it was easier to make my own...how hard is it to pick parts of an image and place them round a 360 degree circle. But most of all I wish I could change the hourly chime, the audio source can only be set for the phone ring and Notifications. Why not for the hourly chime, I have the Greenwich Time Signal as and audio file and would prefer it. Problems ae mostly of that style, excellent functionality but feeling it's not finished.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice smartwatch
on December 18, 2023
Posted by: myricknsa
from San Antonio
Expertise:Expert
Nice watch. I just bought it and I'm satisfied so far with all it has to offer. The 1 thing that makes me impatient is the fact that it charges slow. But that's just a me thing. The watch does everything as advertised and if necessary I'll come back in a few weeks if there are any noteworthy comments good or bad.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Hmmmmm
on January 6, 2024
Posted by: Banana1978
I really love this watch. But.... for some reason I cannot get a consistent notification vibration. It will vibrate sometimes and other times it will not.
Response from Samsung USBy Social Commerce, January 8, 2024
Hey there Banana1978,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a moment to review, "Manage notifications on your Samsung smart watch" when you have some free time for a wealth of helpful information that you may find beneficial in resolving what may be occurring with your Galaxy Watch6 Classic, linked below. I have also linked your device manual below for your records. To choose a vibration pattern for new notifications, > From Settings, tap Sounds and vibration > Notification vibration and select a vibration pattern. Let us know if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00061433/
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a moment to review, "Manage notifications on your Samsung smart watch" when you have some free time for a wealth of helpful information that you may find beneficial in resolving what may be occurring with your Galaxy Watch6 Classic, linked below. I have also linked your device manual below for your records. To choose a vibration pattern for new notifications, > From Settings, tap Sounds and vibration > Notification vibration and select a vibration pattern. Let us know if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00061433/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on February 3, 2024
Posted by: Jenn
from Aberdeen, MD
I just bought the Watch6 and received it 3 days ago. I am disappointed with the battery life. Advertisement says battery will last 40 hours but in the 3 days I've been wearing it, that has not been my experience. I have had to charge it after less than 24 hours. Apparently to get the battery to last, you have to disconnect from using the Smart options such heart monitor and sleep coaching. I also don't understand how it can detect an irregular heartbeat if it has to be moved further up on the arm where I don't wear my watch.
Features
3
Performance
3
Design
5
Value
4
Response from Samsung USBy Social Commerce, February 5, 2024
Aloha Jenn,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough energy to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time out of your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough energy to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time out of your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
All around great buy
on February 18, 2024
Posted by: Bruner
Expertise:Intermediate
Got it a about a week ago despite what people say the battery life is pretty good one been running mine for more than 24 hours and still have 30 percent battery. Bezel and touch screen work smooth and are enjoyable and I can pay with the watch. All in all a really cool watch to have for samsung lovers.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Low battery life
on February 21, 2024
Posted by: QualityReview
I got this watch in September and do NOT like it. The battery does not stay charged long at all. I charged it before going to bed in order to track my sleep, and the battery died within 9 hours. I could not use it for a morning walk without having to wait until it was charged again. I'm basically stuck with an expensive watch that doesn't perform to it's cost for sure. I definitely would NOT recommend this watch.
Response from Samsung USBy Social Commerce, February 23, 2024
Howdy QualityReview,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US