Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.5 out of 5
4.5
(1,850 Reviews)
Open Ratings Snapshot
Rating breakdown 1,850 reviews
5 Stars
1,348
4 Stars
307
3 Stars
106
2 Stars
36
1 Star
53
92%of customers recommend this product. 
(
1,221 out of 1,328
)
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Customer Reviews for Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Customer Rating
5 out of 5
5
nice
on October 23, 2024
Posted by: hiu hiu
This is a new way of cell phone tran this is defined the new generation of cell phone
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Zfopd 6
on October 23, 2024
Posted by: Chace
from Indiana
Expertise:Expert
Verified Purchase:Yes
Camera quality isnt the best. And I'm not impressed with the battery life. Most likely will switch to the s25Ultra
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 15, 2025
Thank you for sharing your honest thoughts on the Galaxy Z Fold6, Chase! We appreciate your feedback regarding the camera quality. While the Z Fold6 features advanced multi-camera capabilities designed to capture stunning photos and videos in various lighting conditions, we understand that personal experiences may vary. We are continuously working on enhancing camera performance, and your input is invaluable. Regarding battery life, the Galaxy Z Fold6 is equipped with a powerful battery optimized for heavy multitasking and immersive experiences. A single charge lasts longer on the Galaxy Z Fold6 compared to the Galaxy Z Fold5. Although both devices have the same 4400mAh (typical) battery, the advanced processor in the Z Fold6 allows for more efficient power usage. This means you can listen to music for up to 77 hours or watch videos for up to 23 hours on a single charge. Check out the links attached for options that should help optimize your phone's battery life. Each device has its strengths, and we hope the Z Fold6 can meet your needs in ways that stand out. Feel free to reach out to us at Samsung Support if you have more feedback or questions! -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Rob was awesome
on October 23, 2024
Posted by: Mark B
Verified Purchase:Yes
Rob was awesome! He got the job done that 2 other people could not do. Great end result!!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Volume
on October 23, 2024
Posted by: Lino
from Virginia
Expertise:Intermediate
Traded in my 24ultra for the fold. I miss my stylus but it's not a deal breaker. I love how small it it, fits in my pocket and purse.
The only issue I have noticed so far is the volume/speaker. When on speaker it's not loud enough. Or sometimes when on calls, I hear static.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big upgrade
on October 23, 2024
Posted by: Martin
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
I changed from the Zfold 4 and have to say i love the new zfold 6, all the things i didnt like about the old 4 are gone in this one.
great phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My frist smart phone
on October 23, 2024
Posted by: Baby
SAMSUNG WAS THE VERY FIRST PHONE I EVER BOUGHT.THAT WAS A GOOD PHONE.NOT ONLY WAS I LOVED IT SO DEPENDABLE RELIABLE. EVERYTHING YOU'RE THAT YOUR LOOKING IS RIGHT THERE AT YOUR FINGER TIPS
Response from Samsung USBy R&R Team, January 15, 2025
We appreciate you taking the time to share your feedback on the Galaxy Z Fold6! We’re excited that you’re discovering our innovative foldable device. The Z Fold6 is a game changer, transforming how you interact with technology. Its unique design allows you to express your creativity and boost your productivity like never before. With an impressive, vibrant display, you can seamlessly switch from streaming your favorite shows to taking notes in meetings, all while enjoying exceptional clarity and detail. Powered by the latest Snapdragon Gen 3 processor, the Z Fold6 delivers lightning-fast performance, making it perfect for gaming, multitasking, and using your favorite apps. Plus, with enhanced S Pen support, you can jot down ideas or sketch with unmatched precision, which is ideal for professionals and creatives alike. We’re confident that the Z Fold6 will continue to elevate your experience, and we’re here to support you every step of the way. If you have any questions or thoughts as you explore all that it offers, be sure to reach out to us at Samsung Support! Your satisfaction is our top priority. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
MRS. T
on October 23, 2024
Posted by: Anonymous
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Phone has lots of great features mine keeps freezing on front screen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 15, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Tasha. The upgraded processor significantly enhances the performance of the Galaxy Z Fold6 in several ways. CPU performance is improved by 18 percent, GPU performance by 19 percent, and NPU performance by 42 percent compared to the Galaxy Z Fold5. Additionally, the latest version of Galaxy AI greatly boosts your productivity. We understand how frustrating it can be when your device freezes, especially when you're trying to enjoy all its fantastic features. If your device is freezing on the front screen, we recommend trying a few troubleshooting steps. Simple actions like rebooting your device or making sure that your software is up to date can often improve performance and ensure smoother operation. Check out the link attached for options to help troubleshoot this. At Samsung, we’re committed to providing you with the best possible experience. If you continue to experience this, please feel free to reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/#:~:text=Devices%20with%20a%20Power%20button,or%20with%20the%20device%20itself.
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Elegant design
on October 23, 2024
Posted by: Ruii
from New York
Verified Purchase:Yes
Some quality control issues, had to reorder mine to get it correct. Overall nice upgrade.
Design
5 out of 5
5
Response from Samsung USBy R&R Team, January 18, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Ruii! We're glad to see that you view it as a nice upgrade overall. At Samsung, we’re committed to providing our customers with devices that enhance their daily lives, and we appreciate your understanding as we address any concerns. The Galaxy Z Fold6 is crafted to inspire your productivity and creativity, offering unique features like Flex Mode and advanced multitasking capabilities that transform the way you interact with your device. Whether you're working on a project, enjoying your favorite content, or connecting with others, the Z Fold6 is built to enhance your overall experience. We can’t wait for you to receive your device and enjoy everything it has to offer, including its stunning display and innovative design. Your satisfaction is our priority, and we're excited for you to unlock the full potential of the Galaxy Z Fold6. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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