The Fold 6 is the perfect phone for productivity and entertainment. The large screen is great for watching videos and playing games, and the camera takes amazing photos.
I gave 3 stars because I don’t really enjoy the screen touch, not slicking like my husband’s own, my husband bought the black color and it’s very lovely and everything works fine, I guess factory fault happened to the pink I got.
I would recommend this to a friend!
Response from Samsung USBy Social Commerce, October 29, 2024
Aloha Mariam, Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be experiencing with your device, however, we need more details regarding what may be occurring before we can do so. Feel free to reach out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra
Do not buy, screen cracks in the first four months, expensive phone, chip material!
Response from Samsung USBy Social Commerce, October 29, 2024
Howdy Guillermo, Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra