Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.5
(1,850 Reviews)
Rating breakdown 1,850 reviews
5 Stars
1,348
4 Stars
307
3 Stars
106
2 Stars
36
1 Star
53
92%of customers recommend this product.
(
1,221 out of
1,328)
Customer Reviews for Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Posted by: John
Expertise:Intermediate
Verified Purchase:Yes
Love the display size. Clear videos. Great Thin size overall.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anne
Verified Purchase:Yes
The front screen freezes sometimes and I had to use the inner big screen to get the task done. For example posting reels on IG , the front snakl screen didn't move for 10-15 mins and I ended up using the inner bugger screen to post and it worked. But worse was the video that was posted on IG was delayed, sound was playing but no video until 15 secs later.
Response from Samsung USBy Social Commerce, November 8, 2024
Hi Anne,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. When you have the opportunity available, please take a moment to review "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your touch screen. Let us know if you would like any further assistance after reviewing the resource provided by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. When you have the opportunity available, please take a moment to review "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your touch screen. Let us know if you would like any further assistance after reviewing the resource provided by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
Written by a customer while visiting Samsung US
Posted by: Rashid
Verified Purchase:Yes
The trade in process was easy and quick. Very pleased with the new phone
Written by a customer while visiting Samsung US
Posted by: Chuck
from Horn Lake MS
Expertise:Beginner
Verified Purchase:Yes
Love this phone..easy to use & the bigger screen is fantastic
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatness at its finest
on November 7, 2024
Posted by: Waxed
from NEW JERSEY 07071
I] have the Galaxy S24 ultra, which is an amazing smart phone very sharp, agile ans super fast and reliable. Thanks your friendly neighborhood hotel DOORMAN William from NYC FORGETTABOUTIT ✨️
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Z FOLD 3 to Z FOLD 6, yes please!
on November 6, 2024
Posted by: Johnny K
from Katy, TX USA
Expertise:Intermediate
Verified Purchase:Yes
I previously had a Samsung Z FOLD 3, which I traded in for the Z FOLD 6. The trade-in process was perfect, easy, and quick. My 2nd fold phone, while this is an upgrade, I feel they could have added s-pen support for the front screen and maybe make the front screen a little better. Other than that, I love this phone even more than the already great Z Fold 3. Recommended. Hopefully the Fold 7 keeps improving but more improvements people want!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Tewari Max
from Chicago IL
Expertise:Expert
Verified Purchase:Yes
It's good phone with fast processor and almost flat foldable screen.
Only drawback Battery die fast and it's too slippery. And if we have to keep in the cover then what's the sense.
Only drawback Battery die fast and it's too slippery. And if we have to keep in the cover then what's the sense.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Niko G
Expertise:Intermediate
Verified Purchase:Yes
I have used over three other generations for galaxy fold, and the fold 6 is the first fold that simply feels like a normal phone. It doesn't feel like hardware that has been cobbled together, but an elegantly built and designed phone that seamlessly works as intended. I am not sure what else to say.
I do wish that the cameras were a bit better (swapped over from S24 U before getting this phone), but other than that, it really genuinely is an excellent phone to use daily.
Stellar job, Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US