Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.5
(1,850 Reviews)
Rating breakdown 1,850 reviews
5 Stars
1,348
4 Stars
307
3 Stars
106
2 Stars
36
1 Star
53
92%of customers recommend this product.
(
1,221 out of
1,328)
Customer Reviews for Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Posted by: Ms Smith
from New York
Expertise:Intermediate
Verified Purchase:Yes
Simple: I Love This Phone!! I love reading on this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Ahha
from Flowood, MS
Expertise:Intermediate
Verified Purchase:Yes
Great phone great OS I highly recommend it love Samsung
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Daniel G
from Colombia
Expertise:Intermediate
Verified Purchase:Yes
I have been using the Z fold4 for 2 years and this change to the new Z fold6 fully meets my expectations. I am very attracted to the design of this new Galaxy and all its improvements are simply fascinating.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Ive had better.
on November 10, 2024
Posted by: Otsie
I bought this 3 months ago. When i open it the left side flickers. Cant use the phone opened. Also it gets very hot when charging. Also can NOT use styles on the main screen.
Response from Samsung USBy Social Commerce, November 11, 2024
Aloha Otsie,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your display flickers while you're using "Dark Mode," take a moment to review "Screen flickers when using Dark mode on Galaxy phone." Now, if your display flickers while using your Camera App, take a look at "Screen flickers when using the Camera on a Galaxy phone." Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. Even though your Z Fold6 does not have an integrated S Pen built-in, your device is compatible with the S Pen Pro Edition and the S Pen Fold Edition. Check out, "Learn about the different Samsung S Pen" if you would like more information. We also offer cases for your device that include a S Pen. For your convenience, I have linked a few of those resources below for your review. If you have any questions for us after reviewing these resources or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01208985/
https://www.samsung.com/us/support/troubleshooting/TSG01222442/
https://www.samsung.com/us/support/answer/ANS10002887/
https://www.samsung.com/us/support/answer/ANS10003226/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your display flickers while you're using "Dark Mode," take a moment to review "Screen flickers when using Dark mode on Galaxy phone." Now, if your display flickers while using your Camera App, take a look at "Screen flickers when using the Camera on a Galaxy phone." Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. Even though your Z Fold6 does not have an integrated S Pen built-in, your device is compatible with the S Pen Pro Edition and the S Pen Fold Edition. Check out, "Learn about the different Samsung S Pen" if you would like more information. We also offer cases for your device that include a S Pen. For your convenience, I have linked a few of those resources below for your review. If you have any questions for us after reviewing these resources or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01208985/
https://www.samsung.com/us/support/troubleshooting/TSG01222442/
https://www.samsung.com/us/support/answer/ANS10002887/
https://www.samsung.com/us/support/answer/ANS10003226/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Written by a customer while visiting Samsung US
Posted by: Flor
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
I've had this for about a month now and I LOVE it. My previous s23 ultra was getting too big for my hands. It was nice to have such a big screen, but it was too big. This phone is just the right size for my hands, and if I need it bigger, I just open the screen. Unfortunately, there's aren't many good options for protective covers out there, in still searching for the perfect one. Even the camera is great, open or closed. It's amazing!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great price
on November 9, 2024
Posted by: oOGL1TCHOo
from California
Expertise:Intermediate
Still shopping but looks like a good deal. Really awesome phone
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Guru
Verified Purchase:Yes
I love thats its smaller then standard large phones . I can do everything with the phone folded. It fits so nice in my hand. And when opened. WOW !! ..the crease in the middle has never been a problem for me.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Shawn
Verified Purchase:Yes
Battery life and charge speed is aweful. Secondary camera is garbage
Response from Samsung USBy Social Commerce, November 11, 2024
Hello Shawn,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your device, we'd be happy to assist you with troubleshooting your device. However, without having more information available regarding what you may be experiencing with your device and without being able to probe further by asking you follow up questions, I recommend reaching out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your device, we'd be happy to assist you with troubleshooting your device. However, without having more information available regarding what you may be experiencing with your device and without being able to probe further by asking you follow up questions, I recommend reaching out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US