Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Customer Rating
4
Much improved from last fold
on August 23, 2025
Posted by: Naren22
[This review was collected as part of a promotion.] It’s a good phone but not good as Huawei tri-fold, which you get bang for your bucks. Samsung can do much better for amount they are charging to their loyal customer. Hopefully Samsung will address all the bells & whistles for their next fold device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is very good EXCEPT
on August 23, 2025
Posted by: UserH12
[This review was collected as part of a promotion.] Battery life is getting shorter after one year of use. Samsung pen cannot write on the fold line which makes using the pen very limited if writing an email.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold Yet
on August 23, 2025
Posted by: Jandle
[This review was collected as part of a promotion.] Love everything about the phone including the almost no crease and flat folding look
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great for reading
on August 23, 2025
Posted by: Quasar
[This review was collected as part of a promotion.] Being able to easily open the phone and be able to read documents has made the phone very valuable for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good phone but not perfect
on August 23, 2025
Posted by: JimboJangles
[This review was collected as part of a promotion.] The Z-Fold 6 is an answer to many of my needs while working in the field. Are in a small contracting company. I must review plan sets, markup errors and discrepancies, as well as sending marked up photos of site conditions. I've done this previously with Galaxy s series phones, but the Fold is a game changer. I don't need to take a laptop with me to work out of the truck. The large fold screen is big enough to review and modify Excel sheets. The s pen, while not included with the phone, allows this unit to set itself apart from others. I can't fathom why Samsung decided not to include it with the phone. To not include a docking bay within the phone for the s pen is also a major blunder on their part. With the cost of this level of phone, certainly all of the high end features should be included and usable upon initial purchase. Another issue I've had is that the s pen sensor layer built into the screen of the phone has some inconsistencies. Not at the fold per se, but there are areas where the registered strokes of the s pen drift away from where the pin is contacting the screen. Perhaps it is just a issue with my unit.
My final issue is with the newer Fold 7. It has no compatibility with the s pen. What a tremendous blunder by Samsung. I will now hold on to my Fold 6 as long as I can manage waiting for a better unit to be available.
The new Galaxy AI features are neat, but the hoopla over AI is over the top at this point. Not a lot of truly useful features with AI yet.
Value
4
Response from Samsung USBy R&R Team, September 5, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6. We really appreciate your feedback, as it helps us see how our products are working in everyday situations like yours. It’s great to see that the Z-Fold6 has made your work easier with its large foldable screen for reviewing and modifying Excel sheets. We designed this phone to be more portable, making it easier for you to work on the go. We noted your feedback about the S Pen not being available with the Z Fold7. While it is an important part of the Galaxy lineup, our main goal with this latest version was to make the Z Fold7 as light and thin as possible. We wanted to focus on maximizing portability for this generation. We also appreciate your comments about the lack of a docking bay and the S Pen sensor. Your feedback is valuable, and we hope to hear more from you in the future. If you have any more questions or concerns, please reach out to us at Samsung Support. Your experience is important to us, and we’re here to help. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Fun and delicate
on August 23, 2025
Posted by: Jamaicanman
[This review was collected as part of a promotion.] Only had my ZFold 6 for 8 months and had to do a warranty exchange already because black dots showed up on the screen out of nowhere. But other than that very nice and easy to work phone and it does a lot of different things.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Fun, nice, useful
on August 23, 2025
Posted by: Clemsix
[This review was collected as part of a promotion.] My Phone has overheated on me more than 4 times....
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 23, 2025
Posted by: Eddief1995
[This review was collected as part of a promotion.] I have had no problems with the phone. It works great. I love the fact I can use the S pen still on the inside screen. The AI on it is great.
Value
5
Response from Samsung USBy R&R Team, September 10, 2025
Thank you so much for your thoughtful review of the Galaxy Z Fold6, Eddie! We’re so glad to see that you’re enjoying your phone, especially with the ability to use the S Pen on the larger screen. With the S Pen, you have the perfect tool to write, sketch, and bring your ideas to life right where you want them. We designed the S Pen for the Z Fold6 with your creative needs in mind. It not only fits comfortably in your hand but also includes useful app shortcuts through Air Command, making it easier than ever to access your favorite features without breaking your flow. We appreciate your feedback and are here to assist you with any further questions or concerns you might have. Please don’t hesitate to reach out to us at Samsung Support. Your experience is important to us, and we’re dedicated to making sure that you enjoy your Galaxy Z Fold6 to the fullest! -Kelvin
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Written by a customer while visiting Samsung US