Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Posted by: bug1
from Paducah, usa
Verified Purchase:Yes
I love all of my phones every year I buy the new one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: A Happy Owner
Expertise:Expert
Verified Purchase:Yes
Finally jumped into the foldable world. This has been an excellent transition, device size is surprisingly compact, lightweight and unfolding into a pocketable tablet has been a joy. The screen color accuracy is great. Performance is top notch and battery life lasting over a day. If you're looking to breathe new life into your daily phone usage then look no further!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Focus Phone!
on July 26, 2024
Posted by: HelloYatta
[This review was collected as part of a promotion.] The Z Flip for me is a fresh phone experience. In an age where we scroll mindlessly, I really appreciate the front closed screen that allows me to use my phone without all the other distractions. Despite this being a flip phone, this device is still very compact and in my opinion, way more comfortable in your pocket than a traditional phone. Samsung has packed a punch into this compact device. I have been testing out quite a bit of the Galaxy AI features but, the live conversation translation is by far my favorite. As someone who loves to travel internationally, this has made my travel experience so much better. I see these new Galaxy AI features as the new standard for smartphones moving forward and I'm excited for what's next.
Value
5
Written by a customer while visiting Samsung US
Posted by: Juan Carpio
from Lemoore
Expertise:Intermediate
Verified Purchase:Yes
Perfection awesome. I love it. I'm glad i finally got it
Written by a customer while visiting Samsung US
Posted by: Suri
from IL
Expertise:Expert
Verified Purchase:Yes
Looks like a plastic material. Screen touch and quality wise it's not at all worth the price. Please bring back original Note+ series.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 29, 2024
Hi Suri,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. Your Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is like the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a music festival, to dropping your phone and shattering the screen, or having it stolen from your bag, to taking an unexpected dip in your neighbor's pool with your Fold6 in hand, are all covered under your Samsung Care+ plan. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. If you would like to share any other feedback with us or if you would like any further assistance, let us know by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
smsng.us/Samsung-Care-Plus
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. Your Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is like the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a music festival, to dropping your phone and shattering the screen, or having it stolen from your bag, to taking an unexpected dip in your neighbor's pool with your Fold6 in hand, are all covered under your Samsung Care+ plan. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. If you would like to share any other feedback with us or if you would like any further assistance, let us know by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful phone, love the color, very smooth cover
on July 26, 2024
Posted by: AllDay
from Tulare California
Expertise:Expert
Verified Purchase:Yes
Love the look and feel. Phone gets hot at times, but overall very smooth
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Similar to last two Z folds
on July 26, 2024
Posted by: Daniel
Expertise:Expert
Good enough phone but samsung is not great. Like all major companies when you get down to it. They're not pushing the envelope. AI was marketed so hard and it is a temporary feature that will switch to a paid feature? Great.
I would recommend this to a friend!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 29, 2024
Hey Daniel,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. At 239 grams, Galaxy Z Fold6 is lighter and slimmer than Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates Galaxy Z Fold6 performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. The Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. In terms of battery life, a single charge lasts longer on Galaxy Z Fold6 than Galaxy Z Fold5. Though Galaxy Z Fold6 features the same 4400mAh (typical) battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. When you have the opportunity available, please take a moment to review "Use features with Galaxy AI on your Galaxy phone and tablet" if you would like more information about your Galaxy AI features. Let us know if you would like any further assistance after reviewing the resources that have been provided or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS10000753/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. At 239 grams, Galaxy Z Fold6 is lighter and slimmer than Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates Galaxy Z Fold6 performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. The Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. In terms of battery life, a single charge lasts longer on Galaxy Z Fold6 than Galaxy Z Fold5. Though Galaxy Z Fold6 features the same 4400mAh (typical) battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. When you have the opportunity available, please take a moment to review "Use features with Galaxy AI on your Galaxy phone and tablet" if you would like more information about your Galaxy AI features. Let us know if you would like any further assistance after reviewing the resources that have been provided or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
4
Great update, but is it enough for the competition
on July 26, 2024
Posted by: Omarrie
from Fayetteville, NC
Expertise:Expert
Verified Purchase:Yes
I switched from a fold 3 to the 6, and I am verrrry pleased. I waited for a significant change, and my fold 3 crease was finally cracking so really had no choice. The performance is a whole lot better as upgrading is always going to see some improvements. I gave 4 stars due to the crease is still here; minimized but present. That's my only gripe. The hinge solid, and the cover screen size difference in miniscule but makes a huge difference. Battery life is about the same. Im still getting used to AI so I have tons of time to figure out what I can do on here. Overall there is room for improvements still, and Samsung can't get comfortable with small updates to their devices because COMPETITION IS GETTING REALLLLLLY CLOSE.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US