Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Posted by: John
from Chardon, Ohio
Expertise:Expert
Verified Purchase:Yes
I used it for less than 1 hour before it became unresponsive. I tried to restart it , but it would not power back on.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 29, 2024
Aloha John,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. When you have the opportunity available, take a look at "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your display. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it’s not responding when you are pressing the Power button, take a look at "Samsung phone or tablet will not power on or off" to conduct some quick troubleshooting steps on your device. If you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
https://www.samsung.com/us/support/troubleshoot/TSG10001468/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. When you have the opportunity available, take a look at "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your display. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it’s not responding when you are pressing the Power button, take a look at "Samsung phone or tablet will not power on or off" to conduct some quick troubleshooting steps on your device. If you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
https://www.samsung.com/us/support/troubleshoot/TSG10001468/
Written by a customer while visiting Samsung US
Posted by: k tam
from San Francisco, CA
Expertise:Expert
Verified Purchase:Yes
This newer version is perfecting the fold phones. Lighter than the Fold 5 and slightly wider front screen makes it more comfortable to use and type. Massive improvements since the Z Fold 3 that I started with.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: moderntech
Verified Purchase:Yes
Honestly considering returning this. No difference
Response from Samsung USBy Social Commerce, July 29, 2024
Greetings Moderntech,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your directness as we strive to provide the best products on the market to our customers. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Z Fold6 weighs just 239 grams, making it lighter, slimmer, and more pocketable than its predecessor, Galaxy Z Fold5. An upgraded processor elevates the Galaxy Z Fold6 performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to the Galaxy Z Fold5. Your Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. When it comes to battery life, a single charge lasts longer on the Galaxy Z Fold6 than the Galaxy Z Fold5. Though the Galaxy Z Fold6 features the same 4400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Please feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We're always here to help you in any way that we can! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your directness as we strive to provide the best products on the market to our customers. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Z Fold6 weighs just 239 grams, making it lighter, slimmer, and more pocketable than its predecessor, Galaxy Z Fold5. An upgraded processor elevates the Galaxy Z Fold6 performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to the Galaxy Z Fold5. Your Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. When it comes to battery life, a single charge lasts longer on the Galaxy Z Fold6 than the Galaxy Z Fold5. Though the Galaxy Z Fold6 features the same 4400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Please feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We're always here to help you in any way that we can! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: Wolf
Verified Purchase:Yes
Lighter and nicer than my Fold5. It almost looks like a tablet.
Written by a customer while visiting Samsung US
Posted by: Ratana
from Olympia, wa
Expertise:Intermediate
Verified Purchase:Yes
I have owned the z fold 3 for over three years and I loved it. I can't imagine owning a phone that doesn't fold in to a mini tablet, I use it for everything. The z fold 6 is a complete upgrade on all levels.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: RJWalker
from Arizona
Expertise:Beginner
Verified Purchase:Yes
I have had this phone for a week so I'm in my learning phase. So far I like the weight of it and the larger screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Chris
Verified Purchase:Yes
Awesome phone cam wait till it get thinner and wider but still love it for now .
Written by a customer while visiting Samsung US
Posted by: Majid
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
This phone is the best book-style foldable on the market. With the great hardware and software, it is truly an unparalleled experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US