Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Posted by: Steve S
from Indiana, USA
Expertise:Expert
Verified Purchase:Yes
Review for Samsung Z Fold 6
I recently purchased the Samsung Z Fold 6, but I ended up returning it. The front screen is still too small, which made it difficult to use comfortably for everyday tasks. When comparing the Z Fold 6 to my previous S24 Ultra, the cost doesn't seem justified. For the price they're asking, there should be no compromises, yet the Z Fold 6 feels like a downgrade in many aspects.
The only advantage is the larger screen when unfolded, but even then, my tablet offers a superior experience. For those considering the Z Fold 6, I'd suggest weighing the cost and features carefully, especially if you're coming from a device like the S24 Ultra. It just didn't meet my expectations for a flagship device at this price point.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
1
Response from Samsung USBy Social Commerce, July 29, 2024
Hey there Steve,
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. The Galaxy Z Fold6 offers 6.3" of Cover Screen compared to the 6.8" of the S24 Ultra's display, however when unfolded the Main Display of the Fold6 measures at 7.6". If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. We'd love to hear from you! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/compare/
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. The Galaxy Z Fold6 offers 6.3" of Cover Screen compared to the 6.8" of the S24 Ultra's display, however when unfolded the Main Display of the Fold6 measures at 7.6". If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. We'd love to hear from you! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/compare/
Written by a customer while visiting Samsung US
Posted by: Aaron
from Spanaway
Expertise:Intermediate
Verified Purchase:Yes
I have had every fold since they came out. This is by far the lightest and the screen the middle bump is gone.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not responding
on July 29, 2024
Posted by: Excellent D
from Boston MA
Expertise:Expert
I'm a samsung fan but this problem should be solve ASAP errors with backing up phone Knoc metrics didn't respond
Yahoo email is crashing few others app is not responding
Yahoo email is crashing few others app is not responding
Response from Samsung USBy Social Commerce, July 29, 2024
Greetings Excellent,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: Greg
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
Phone is great but outer screen is too narrow. Also cameras need improvement
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Burlington VT
Expertise:Expert
Verified Purchase:Yes
I've been waiting years to try a fold phone and it's totally worth it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Gurnee
Expertise:Intermediate
Verified Purchase:Yes
Excellent phone lighter than the previous versions and a wider front screen . Love this phone
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mr Sammy
from Ohio
Expertise:Expert
Verified Purchase:Yes
Upgraded from fold 3, very well made and looks amazing. Fast and great battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Royal
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
A wonderful improvement over the z fold 4. The outer screens very usable now, and the inner screen feels better. Still trying to get used to the new features, but overall a wonderful purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US