Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.7 out of 5
4.7
(5,602 Reviews)
Open Ratings Snapshot
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Customer Rating
5 out of 5
5
New upgrade
on May 3, 2025
Posted by: Dawn
from Springhill, FL
Expertise:Expert
Verified Purchase:Yes
Love my new Galaxy Z fold 6 it was an upgrade from the z fold 4. All the new upgrades are fantastic
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for sharing your excitement about the Galaxy Z Fold6, Dawn! It’s great to see you’re enjoying the upgrades from the Z Fold4. You’ll really appreciate how the Z Fold6 utilizes AI to enhance your experience across various apps. For instance, the AI Zoom feature on the camera ensures you capture stunning images, while Photo Assist intelligently fills in backgrounds and helps manipulate objects in your photos. If you’re using it for productivity, the Interpreter tool is a game-changer for real-time translations during conversations, even without an internet connection. Live Translate makes your calls seamless, and the Composer feature for Chat Assist helps you draft messages quickly. Plus, with Note Assist, you can easily transcribe recordings and keep your notes organized. We hope you enjoy exploring all these fantastic features your Z Fold6 has to offer! For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Fold 6 is great!
on May 1, 2025
Posted by: Kevin W
from Boston , MA
Expertise:Intermediate
Verified Purchase:Yes
I am enjoying my Z Fold 6.. I traded in the Z Fold 3. Samsung gave me the full trade-in value in which I appreciate. The new phone is thinner and absolutely quicker. Thank you Samsung.
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Kevin! We're thrilled to see that you appreciate the full trade-in value for your Z Fold3. Our team designed the Z Fold6 to be thinner and faster, enhancing your overall experience. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I done got the 5 so I had to get the 6😁
on April 30, 2025
Posted by: David R
from Southwest Oklahoma
Verified Purchase:Yes
I owned a Fold 5 and really liked it. I had it for a little under two years. But when Samsung gave me an offer I couldn't refuse, I got the 6, and so far it's great. Not much difference from the 5, but you'd be surprised how much difference two centimeters makes.
Response from Samsung USBy R&R Team, May 1, 2025
It's great to hear from you, David. Thank you for sharing your thoughts on the Galaxy Z Fold6! It's great to see that you're enjoying the upgrade so far. You mentioned the slight differences, but one of the standout features of the Z Fold6 is its lighter and slimmer design, weighing in at just 239 grams. This makes it much more pocketable than the Z Fold5, which we hope you find convenient for everyday use. Additionally, the performance enhancements are impressive with a 17 percent improvement in CPU performance, a 20 percent boost in GPU, and a remarkable 42 percent increase in NPU capabilities compared to the Z Fold5. These upgrades ensure a smoother and more efficient experience whether you are multitasking or enjoying your favorite apps. We hope to hear more from you in the future. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top quality
on April 30, 2025
Posted by: Danny
from FL
Expertise:Beginner
Verified Purchase:Yes
Amazing quality best phone I've ever owned. Big screen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
Thank you for your fantastic review, Danny! It's great to see that the Galaxy Z Fold6 has exceeded your expectations. The 7.6-inch Dynamic AMOLED 2X main display offers an impressive resolution of 2160 x 1856, providing stunning visuals and vibrant colors that truly elevate your experience. We're also excited that you appreciate the large screen, which is perfect for multitasking and immersive entertainment. Plus, with support for the S Pen, you can take full advantage of the display’s capabilities for creativity and productivity. For any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Dead pixel in less than a year, quality problems.
on April 30, 2025
Posted by: Xarp
Expertise:Intermediate
Honestly, as a student this phone was great and I loved all the changes they did with this phone compared to previous folds, but compared to The Zflip 5 that I had before this and s20 and s10, this phone came with problems. The phone scratches a lot more easily on the back, and the biggest issue is the dead pixle on the crease line. I have had the Zflip 3 and 5 and never had an issue with a dead pixel on my crease and I can say the same for all samsung phones I have had never having a dead pixel. I've had this phone for less than a year and have a dead pixel on the crease, I can see that online a lot of others have the same issue. The quality of the products has gone down a lot
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 2, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Xarp. We’re glad to see you loved the improvements compared to previous models, but we regret to learn about your concerns, particularly regarding the dead pixel on the crease and the back scratching more easily. We want you to have the best possible experience with your device. That’s why we offer Z Assurance, which provides a one-time discounted repair for the interior folding screen of Galaxy Z Fold and Z Flip devices purchased in the U.S. before July 31, 2024. By registering your device with a Samsung account, you can take advantage of this offer. Please note that this promotion applies only to the interior folding screen and excludes repairs for the front screen or back glass. To access this service, simply visit Samsung’s support page, select ‘Start a Repair,’ and you’ll be guided through the process for either mail-in or walk-in service. If there are any additional damages, those will be assessed separately, and costs may apply if it’s deemed out of warranty. We genuinely appreciate your feedback, and we’re committed to enhancing our products and services. If you have further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy Upgrade transition
on April 30, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Great Transition from an entry level 23FE to a flagship phone that gave a huge performance
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! It’s exciting to hear about your experience with the transition from the S23 FE. The upgrades from the S23 FE to the Z Fold6 are truly impressive. The Z Fold6 features a stunning 7.6-inch QXGA+ AMOLED display for immersive viewing, which is a significant step up from the display on the S23 FE. You’ll also appreciate the enhanced multitasking capabilities. Thanks to the Taskbar feature, switching between apps and utilizing split-screen is more seamless than ever. We’re thrilled you’re enjoying your experience with the Z Fold6. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my new phone
on April 29, 2025
Posted by: Lindus
from Georgia
Expertise:Expert
Verified Purchase:Yes
Seamless process of trading in my Fold 4. Loving my new pink Fold 6....
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
It's great to hear from you, Lindus. Thank you for sharing your experience! We're stoked to see that you're loving your new pink Galaxy Z Fold6! It’s also exciting to note that at just 239 grams, it’s lighter and slimmer than the Fold5, which definitely makes it more convenient to take everywhere. Plus, with an upgraded processor that boosts CPU performance by 17%, GPU by 20%, and NPU by an impressive 42%, you're getting exceptional performance that elevates every aspect of your mobile experience. We hope you enjoy exploring all the possibilities your new phone offers! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Fold 6: Innovation Meets Everyday Use”
on April 29, 2025
Posted by: Eliya
from Ohio,OH
Expertise:Expert
Verified Purchase:Yes
Impressive foldable with top-tier performance and display. The large inner screen is perfect for multitasking and media, while the outer screen feels more natural this time. Performance is flagship-level, and build quality is solid.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for your review of the Galaxy Z Fold6, Eliya! We’re glad to see you’re impressed with its performance and display. The large inner screen is perfect for multitasking, and we’re happy you appreciate the improved feel of the outer screen. We would love for you to explore features like Note Assist and Photo Assist. These features are tailored to enhance your productivity and photography experience. With Note Assist, capturing ideas or making quick notes is easier than ever, while Photo Assist helps you take stunning photos with ease, ensuring that every shot is a masterpiece. Your feedback inspires us to keep improving, and we hope the Galaxy Z Fold6 continues to exceed your expectations! If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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