Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Customer Rating
5
This product has great features
on June 4, 2025
Posted by: Dontwantnunn
[This review was collected as part of a promotion.] The galaxy AI is incredible and very helpful. I highly recommend this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung.!!
on June 4, 2025
Posted by: LeeLee
[This review was collected as part of a promotion.] I love my Samsung zfold.. I've used Samsung products for years and am never let down..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Think twice before buying it
on June 4, 2025
Posted by: Story teller
from Nyc
Expertise:Expert
Worked until warranty expired - of course and then screen got bubbles, phone wasn’t charging and became garbage… too expensive to repair. Plus its too heavy to use, makes my hand numb after one short call.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, June 4, 2025
Thanks for sharing your experience with the Galaxy Z Fold6. We truly appreciate your feedback as we continue to make improvements and changes. The Galaxy Z Fold6 is designed to be lighter and slimmer at just 239 grams, making it more pocketable and easier to handle during calls. Additionally, we want to let you know about the Samsung Z Assurance program. This program offers a one-time discounted repair for the interior folding screen for devices purchased in the U.S. from authorized distributors before July 31, 2024. Be sure to register your device with a Samsung account to take advantage of this offer, which is available to the original purchaser and applies solely to the interior folding screen. If you need any further assistance with this, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Device
on June 4, 2025
Posted by: Don7
from Kansas
Expertise:Intermediate
This product is worth buying because it offers you varieties of pleasurable features that relaxes and suits your comfort
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is phone helful I'm getting so much done
on June 3, 2025
Posted by: Steenie84116
[This review was collected as part of a promotion.] Galaxy AI's user-friendly interface provides readily accessible helpful tips and summaries.
Value
5
Response from Samsung USBy R&R Team, June 4, 2025
Thank you for your feedback, Steenie! We’re pleased that you’re finding the summaries feature on the Galaxy Z Fold6 useful. This feature harnesses AI to deliver quick, concise overviews of your content, whether it’s emails, articles, or messages. It helps you stay informed without having to read through everything in detail, making it perfect for those busy moments when you need to catch up fast. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Near Perfect, just wish it was lighter
on June 3, 2025
Posted by: MrJelly
[This review was collected as part of a promotion.] I absolutely love the AI integration and the performance of it on the picture editing.
The call transcribes features and conversation recording feature in Notes and the auto transcribe.
I don't care too much for sketch to image features but whenever I edit out objects or people from my pictures, it does an amazing job.
Also, I've been personalizing my backgrounds way cooler features because of the image edit features.
The call transcribes features and conversation recording feature in Notes and the auto transcribe.
I don't care too much for sketch to image features but whenever I edit out objects or people from my pictures, it does an amazing job.
Also, I've been personalizing my backgrounds way cooler features because of the image edit features.
The fold6 can be a bit heavy, I am looking forward to the next generation based on how S25Edge is presented.
Love the massive screen as always. Has not failed me just yet, surprisingly durable as well.
Battery can be an issue whenever I'm watching a lot of videos.
Love the pen feature too.
Love the massive screen as always. Has not failed me just yet, surprisingly durable as well.
Battery can be an issue whenever I'm watching a lot of videos.
Love the pen feature too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect
on June 3, 2025
Posted by: Blessed
[This review was collected as part of a promotion.] I use my galaxy z fold6 for everyday use. I've been using Samsung phones since the s10 lineup. My one gripe about the fold series is the lack of "upgrades" in the last 3 generations. Dont get me wrong the fold6 ticks all the bells that im looking for in a phone, despite the one issue I have which is battery life. An increase in battery life would make the fold series stand out above the competition and make the already almost perfect device, perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome!
on June 3, 2025
Posted by: GalaxyLove
[This review was collected as part of a promotion.] This is my 3rd galaxy z fold. I absolutely love this phone. I've used this phone for business. My children have used it for school projects. Watching movies is great too! I haven't used "Galaxy AI" yet but plan to soon.
Value
5
Response from Samsung USBy R&R Team, June 4, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold! We're elated to see how much you love the device. The versatility of the Z Fold6 truly makes it an exceptional tool for both business and personal use. Its foldable design combines a phone, tablet, and even PC capabilities into one powerful device. We're excited for you to explore Galaxy AI! Galaxy AI is designed to enhance your everyday tasks. With features like Samsung DeX and Microsoft Office integration, you can easily boost your productivity and streamline your business workflows. It truly ensures that you have everything you need at your fingertips. We hope you continue to have a great experience with your Z Fold6. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US