Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Customer Rating
3
ALWAYS had Samsung. However, I am finding this...
on August 20, 2025
Posted by: BRITISHBeezzzy
[This review was collected as part of a promotion.] I've ALWAYS used Samsung phones. However, I must admit to finding this Samsung Galaxy Z 6 a tad more bothersome than my previous phones. It tends to overheat, & even though I opted for the maximum storage, I ran out of storage rather quickly. So I had to upload all to the cloud. The phone audio could also be better improved.
And it does take nice enough pictures and videos. Although, I'm told the 23 is infinitely better for pictures.
Regardless of all these, I still think this is a great phone. And I'm glad I purchased it. My family, friends, & I also love the bigger screen.
I am especially thrilled with the Galaxy AI. I get to ask it lots of fun questions, & it tries to remember my need for comprehensive answers.
And it does take nice enough pictures and videos. Although, I'm told the 23 is infinitely better for pictures.
Regardless of all these, I still think this is a great phone. And I'm glad I purchased it. My family, friends, & I also love the bigger screen.
I am especially thrilled with the Galaxy AI. I get to ask it lots of fun questions, & it tries to remember my need for comprehensive answers.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for your thoughtful feedback on the Galaxy Z Fold6! We're pleased to see that you're enjoying the larger screen and the Galaxy AI features. Regarding the warmth you’ve noticed, it’s worth mentioning that all Galaxy devices operate at their best within a specific temperature range. While they might feel warm during heavy usage or charging, this typically won’t affect the lifespan or performance of your device. If you notice your device getting warmer, we recommend following our guidelines in the link attached to help maintain its optimal temperature. For your storage needs, consider exploring Samsung Cloud, which can help you expand your storage and manage your files more easily. Once again, thank you for your feedback, and if you continue to experience these concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
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https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
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Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on August 19, 2025
Posted by: Vlad1066
[This review was collected as part of a promotion.] I love everything about this phone with the s pen and other accessories it has eliminates multiple other devices for me.......but whatever the ai does with the auto correct, the suggestive text, and undoing any attempts at manual editing is drivingnme kinda crazy, the way my settings changes get undone is very inconvenient....andnit makes a 15 second text take10 minutes to type and edit.amd thenvoic3 to text is difficult to get working.
Otherwise its the best phone I've ever had by far.
Value
4
Response from Samsung USBy R&R Team, September 5, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold6, Vlad! It's fantastic to hear that you love everything about the phone, especially the S Pen and its ability to reduce the need for multiple devices. We understand how frustrating it can be if features, like autocorrect and suggestive text, interfere with your typing. You can actually disable these AI features if you'd like! To do this, just navigate to and open Settings on your phone or tablet. Tap on Galaxy AI (you might need to swipe to Advanced features first) and you’ll find a list of AI features to manage. For specific apps, you can go directly into the app’s settings to turn off any AI features you find disruptive. It’s a good idea to restart your device afterward to make sure those changes take effect. We’re elated to see that, despite these minor concerns, the Galaxy Z Fold6 is the best phone you’ve ever had! If you have any more concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Good update from the z fold 5
on August 19, 2025
Posted by: ADsOnly
[This review was collected as part of a promotion.] The phone is great. Like the design and sad to see it go so soon after a year. I see the fold 7 as a great phone and the best version they have done of course, with better phones to come. This z fold 6 is what the fold 4 should have been. There nothing I could say negative about the phone. It's great to hold. It has a great I terror screen size. When Galaxy AI was updated, i use it as often as I can, for both personal and work use. Overall im glad I have experienced this device. As I still have it i hope to upgrade to the fold 7 or anything exciting that samsung will offer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy Z Fold 6 is a game-changer
on August 19, 2025
Posted by: Shiv86
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 6 is a game-changer for anyone looking for a device that merges the convenience of a smartphone with the functionality of a tablet. With improved features over its predecessors, this foldable phone continues to push boundaries, but is it worth the investment? Let's dive into the review.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my fold!!
on August 19, 2025
Posted by: DH1106
[This review was collected as part of a promotion.] I like that the phone is good for multitasking. I use split screen all tbe time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone for videos, reading, & resume editing!
on August 19, 2025
Posted by: GrayMatter
[This review was collected as part of a promotion.] Being able to use AI on my samsung fold 6 is definitely helpful. I used to have to use Google all the time for any questions or assistance that I needed. Now that I have Galaxy AI, it is so much more convenient. Not only is it much more convenient but the answers I get from Galaxy AI are much more detailed and have more depth in the results. Also when using Galaxy AI its alot more conversational and feels like you are actually having a conversation whereas other services feel as if you have to be a bit more cautious as to not have your question be misinterpreted or simply not understood.
Using the Galaxy Z fold 6 to watch videos is great. I can watch videos from the main screen or if I want a bigger video I can unfold the phone and have a mini video player in my hand. I read alot of articles as well so its definitely great to do some reading. The phone is also great to create,edit, or update a resume. I have plenty of files and school papers on my phone from graduate school and Its really easy to access them when need be. I've obtained employment from the resumes and cover letters created on my phone. Its a great phone for productivity. I can watch videos and even movies during some downtime or on my lunch break. I can also play games as well. Weather its playing games, surfing the web or watching videos/movies to editing resumes or writing papers the Galaxy Z fold 6 is great for entertainment but also great for productivity when you need to get serious and get things done!
Value
3
Response from Samsung USBy R&R Team, August 21, 2025
Thanks for sharing your thoughts on the Galaxy Z Fold6! We’re glad to know that Galaxy AI has made things easier for you and that you appreciate the detailed answers. It’s awesome that you enjoy using the device for watching videos and reading. Being able to unfold the phone really changes the experience, and we love that you're enjoying that! We’re also happy to see that it’s helping you with your resumes. Your success is exactly what we aim for. If you ever need anything, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 19, 2025
Posted by: Vikalo
[This review was collected as part of a promotion.] My wife loves that it's a mini tablet when it's opened. The pictures are sharp and the call clarity is great. The multitasking with the phone is super easy and very nice how you can do 2 halves of the phone at once for split screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone and AI
on August 19, 2025
Posted by: Jeffkbiz
[This review was collected as part of a promotion.] This is my first fold and the phone and Galaxy AI have been a pleasure to use. I've enjoyed editing photos with AI and am planning to use for other more productivity related tasks. Highly recommend!
Value
5
Written by a customer while visiting Samsung US