Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Customer Rating
5
Disappointed in how device is treated as less than
on July 8, 2025
Posted by: IamBrettless
[This review was collected as part of a promotion.] I was so excited when I purchased the device and was looking forward to all the greatness features, Galaxy AI, fast processor, bigger screen, sleek slim design, and just feeling so high profile with it. When I held the device in my hand I felt so amazing holding it. As I'm configuring it I'm also unboxing a new S25 Ultra, so even more excited having the two top level latest devices.
After setting up both devices and using them for a while I felt that the S25 Ultra had much better attention and timely updates compared to the Z Fold 6. It cost more than the S25 Ultra, but Samsung treats it like a spoiled child they don't prioritize.
As a business executive who runs multiple businesses and accounts I need constant access to, the battery life of the Z Fold 6 is disappointing for business professionals and is my biggest peeve with the device. The battery is too small so I had to reduce the configuration and remove apps and keep most critical business apps on it. There's so much potential for the device but the battery is my biggest disappointment and what Samsung need to focus on. As I'm looking forward to the Fold 7 I'm praying You increase the battery size so business professionals on the go will have better all day usage.
Would recommend the device for people who are not heavy apps and game users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really love this phone!
on July 8, 2025
Posted by: NJC1970
[This review was collected as part of a promotion.] I was a little skeptical about a foldable phone at first. Now I can't imagine ever going back to a regular phone. I love the bigger opened up screen for reading email, playing mobile games & searching with Galaxy AI. While I don't tend to swap out phones every year, I am looking forward to seeing what next gen Galaxy Folds will offer in the future. Maybe the 'seam' will eventually be invisible?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good phone, a lot of unique features.
on July 8, 2025
Posted by: ShadowGlare
[This review was collected as part of a promotion.] I purchased the 1TB version of the Fold6 because I was always running out of space on my old phone (Note 20).
I've been using my Fold6 for about a year or so now and its pretty good a lot of unique features like the double side screen when unfolded and Galaxy AI to multitasking.
My only gripe really is that its really hard to find a good case for the phone that fits my style or durability. Also there is a slight defect in the lower left corner of the front screen where the screen is a little warped, so its really hard to find screen protectors or cases that work with it because Glass protectors won't work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Screen problems.
on July 8, 2025
Posted by: Bezlar
[This review was collected as part of a promotion.] Galaxy AI has been no better or worse than Google. Needs better integration with bixby.
The screen is developing fissure along the fold. Screen frequently looks dirty or cloudy. It needs frequent cleaning, resulting in many blurry pictures. Back cameras are right where my fingers want to go. Love the form factor but materials need more work. Battery life is poor already compared to te size of the phone, doesn't last 12 hours of full use. Got an excellent deal on it and watch but baring something like that probably won't buy another fold.
The screen is developing fissure along the fold. Screen frequently looks dirty or cloudy. It needs frequent cleaning, resulting in many blurry pictures. Back cameras are right where my fingers want to go. Love the form factor but materials need more work. Battery life is poor already compared to te size of the phone, doesn't last 12 hours of full use. Got an excellent deal on it and watch but baring something like that probably won't buy another fold.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Bezlar! We genuinely appreciate your feedback. We're glad to see that you love the form factor, and we strive to provide the best overall experience for our users. Regarding the integration with Bixby, we understand how important seamless functionality is. We encourage you to keep an eye out for new software updates, as they often include enhancements and improvements that can elevate your experience with Bixby. We also take your feedback about the screen seriously, so if you have any specific questions or need guidance, feel free to reach out for support. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We understand that battery life is a key aspect to the overall experience. To help you get the most out of your device, please check out the link attached for tips on optimizing battery performance. If you have any further questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support.
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support.
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Fold forever
on July 8, 2025
Posted by: Js1214
[This review was collected as part of a promotion.] I will never go back to a slab phone. I absolutely love this phone. Its so much easier for email and surfing the web. I always get asked about it in public. The ca.era is not the greatest but thay doesn't bother me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleeper phone!
on July 8, 2025
Posted by: Masonario
[This review was collected as part of a promotion.] Ai on this phone is unparalleled! Really think Samsung listened to their buyers and put it all in this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 6 is a winner except for AI
on July 8, 2025
Posted by: HatesAILovesSamsung
[This review was collected as part of a promotion.] My first folding phone experience has been great. Amazing phone, but I wish that for future models more hardware things like a better camera or inside the device stylus are included instead of useless Galazxy AI features that are never used.
Value
5
Response from Samsung USBy R&R Team, July 8, 2025
Thanks for taking the time to share your feedback on the Galaxy Z Fold6. We love to see that you've enjoyed your experience with your phone even though you don't use the AI features. We appreciate your suggestions for future models, including a stronger camera and the inclusion of the S Pen. We want you to utilize all the great features that come with your phone. If you’re interested in learning more about the Galaxy AI features, we encourage you to check out the attached link for more information. If you ever need anything at all, please be sure to reach out to us at Samsung Support. -Kelvin
https://insights.samsung.com/2024/07/10/mobile-ai-is-unfolding-before-our-eyes-on-galaxy-z-fold6/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://insights.samsung.com/2024/07/10/mobile-ai-is-unfolding-before-our-eyes-on-galaxy-z-fold6/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Most versatile device on the market
on July 8, 2025
Posted by: TGHSammy
[This review was collected as part of a promotion.] First, Galaxy AI is the best version out there for photos, images, or any other adjacent task.
Second, it is a small tablet - with better App support than most tables in my experience - and a full phone.
Third, Samsung ecosystem makes squeezing every functional drop out of this device and easy and enjoyable (and productive) experience.
So, if those three things appeal to you this is the only device for you. I have been using Samsung Z Fold series for a few years and will continue to do so!
Value
5
Written by a customer while visiting Samsung US