Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.5
(1,850 Reviews)
Rating breakdown 1,850 reviews
5 Stars
1,348
4 Stars
307
3 Stars
106
2 Stars
36
1 Star
53
92%of customers recommend this product.
(
1,221 out of
1,328)
Customer Reviews for Samsung - Galaxy Z Fold6 256GB (Unlocked) - White
Posted by: Brendan
Verified Purchase:Yes
Great phone! It needs all the ultra features and size to be an amazing phone.
Response from Samsung USBy R&R Team, January 18, 2025
Thank you for your feedback on the Galaxy Z Fold6, Brendan! We’re thrilled to hear that you appreciate the design and functionality of our device. The Galaxy Z Fold6 is designed to effortlessly combine the power of a smartphone and a tablet, providing you with a truly immersive experience. We realize that having all the essential features is vital. With our latest Flex Mode, you can enjoy hands-free video calls, streaming, and multitasking like never before. Plus, the enhanced durability of Gorilla Glass Victus 2 and an armored aluminum frame means you can rely on it daily. The size and flexibility of the Z Fold6 help you not only to keep up with your busy life but also to make multitasking a breeze. With Multi-Active Window, you can open up to three apps at once, making it easy to stay organized and efficient. We appreciate your thoughts and look forward to providing you with even more innovative features in the future. For any questions or concerns, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jerry
from California
Expertise:Intermediate
Verified Purchase:Yes
I love this fold. Love how you can split the screen and have 2 windows open . Like calculator and calendar or gps and massage to see the address
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nick
Verified Purchase:Yes
Same great quality as usual, glad they boosted trade-in values again.
Written by a customer while visiting Samsung US
Posted by: Alex
Verified Purchase:Yes
So far so good. I will check back in within a year to see if my opinions change.
Features
5
Performance
5
Written by a customer while visiting Samsung US
Posted by: Fili
from L.a california
Expertise:Expert
Verified Purchase:Yes
Delivered on time, switching all my data from one phone to the other was easily done. My return got accepted quick. I loved the experience. I would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Knowie
from Dayton, OH
Verified Purchase:Yes
It's certainly a new experience, switching from my S23 Ultra to the Fold 6. I do really enjoy opening the phone and increasing the screen space of the device. My one issue though, is the front screen's durability. I've had my phone for close to 2 weeks now, and the front screen has already been severely cracked. My phone wasn't even being used, but rather it was sitting in my pocket and something had impacted it. Whatever it was, it didn't take much to damage the screen, so I'll need to get it repaired. If you're considering getting this phone, I highly recommend you get the proper protection for it (i.e. Phone case, screen protector, camera lens protector).
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: leonono
Expertise:Expert
Verified Purchase:Yes
Upgrade from Flip5 to Fold6. Everything looks more fantastic in the new large folding screen than the small one. The front screen can work by itself like a S24. However, it is not that robust. I get small scratches on the front screen even with a heavy duty case
Response from Samsung USBy R&R Team, January 14, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Leonono! It’s wonderful to see that you’re enjoying the larger folding screen and the vibrant display it offers. The upgrade from Flip5 to Fold6 brings a lot of enhancements, not just in size but also in overall performance and durability with features like Gorilla Glass Victus2 and an IPX8 rating. Regarding your mention of small scratches on the front screen, while it’s designed to be robust, we recognize that accidents can occur. To give you peace of mind, you might want to consider Samsung's Z Assurance program. This program offers a one-time discounted repair for the interior folding screen of the Galaxy Z Fold5 and Flip5, which can be beneficial if you ever face concerns down the road. Just be sure to register your device with a Samsung account to qualify. For repairs, you can easily access our support page and select ‘Start a Repair’ for step-by-step instructions on either walk-in or mail-in services. Your experience is important to us, and we’re here to help you get the most out of your Z Fold6! If you have any questions or need assistance with this, please be sure to reach out to us at Samsung Support. Thank you for being a valued Samsung customer. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
President
on October 20, 2024
Posted by: Steve
from Dallas texas
Expertise:Expert
Best service i have ever seen and excellent product
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US