Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Edge 512GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7
(819 Reviews)
Rating breakdown 819 reviews
5 Stars
642
4 Stars
137
3 Stars
27
2 Stars
9
1 Star
4
86%of customers recommend this product.
(
31 out of
36)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Edge 512GB (Unlocked) - Titanium Jet Black
Customer Rating
5
An all-around winner!
on May 16, 2026
Posted by: MsMelanie
[This review was collected as part of a promotion.] Galaxy Edge has great features overall and was a great choice to transition from my previous Samsung phone. Easy to navigate: everything i need is located in logical order. Completely customizable, I can arrange icons and widgets for easy access. I like that this model will recognize infrequently used apps and put them in the background where I can find them, but they're not cluttering up my home screen. On my old phone, I could store passwords and credit card info , but on the S25 Edge, I can organize them all and bring them up quickly at the point of sale. I like that i can convert most passwords to biometric, making apps super accessible. This phone also has so many more alarm functions: if I set up a wake-up alarm for M-F, but take a day off, I can turn off that alarm, and phone suggests turning it back on for the next Monday, I dont have to remember! This phone also suggested that its not good for your phone to charge and sit at 100% on the charger, then asks if I want to to charge to 95% and stop. Yes?!
It is important that I have a phone with sharp photo performance, as I have a side hustle. It delivers! Galaxy AI adds such an overall performance element, so impressed. I created a few fun photos and could lose hours playing with all the features: used it for some sleuthing recently, to remove the human from a selfie so that I could better see his location--turns out he was a catfish! AI adds another level of usefulness to this great gadget, no need to spend big $!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on May 17, 2026
Posted by: AfterdarkMark
[This review was collected as part of a promotion.] This phone by far has exceeded my expectations. The price for what you get is far superior than Motorola, HTC, T mobiles Revvl series. The camera is comparable to the iphones 15 or 16 and the storage is that of a laptop. All that and the edge look of the screen and how it gives it a sharp design all the way to the "edge" is absolutley by far is the best design Samsung has ever come up with in .....well my opion, and ofcaurse the icing on the cake Galaxy's new AI is extremely helpful and easy to use and fun! Thank you Samsung again for always being innovative and staying up with the latest and beating the being the greatest!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst ever
on May 17, 2026
Posted by: Kayystarr
[This review was collected as part of a promotion.] Ivd had just about everything galaxy. Thjs one is by far the worst. Freezes. Doesn't recieve calls text. Goes possessed in a term. I hate it
Value
1
Response from Samsung USBy R&R Team, May 18, 2026
Hi there Kayystarr, thank you for sharing your experience of your Samsung Galaxy S25 Edge with us. We know how frustrating it is when your device is not operating as intended or expected. We have provided links to troubleshooting guides to help you troubleshoot the speed and freezing you mention experiencing, as well as help you ensure you are getting your texts and calls. We have lastly, provided a link to the Samsung Support Team to assist you further if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Galaxy phone is unable to make or receive calls
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Galaxy phone is unable to make or receive calls
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US