Customer reviews from lg.com
LG - 65" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.9
(683 Reviews)
Rating breakdown 683 reviews
5 Stars
621
4 Stars
49
3 Stars
6
2 Stars
2
1 Star
5
Customer Reviews for LG - 65" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
5
Very Nice OELD TV
on December 30, 2025
Posted by: Jungung Hu
from Cupertino, California
[This review was collected as part of a promotion.] The 77-inch OLED TV delivers an incredible viewing experience with deep blacks, vivid colors, and excellent contrast. The large screen size feels truly immersive for movies and sports, and the picture quality is outstanding even in a bright room. Overall, it’s a premium TV that’s absolutely worth the upgrade.
Response from lg.comBy LG, January 4, 2026
Hello. Thanks for sharing your thoughts about your LG TV! That 77‑inch OLED sounds like it’s giving you the full cinematic treatment — those deep blacks and vibrant colors really shine on a screen that size. Love hearing that it holds up beautifully even in a bright room and delivers that immersive feel for movies and sports. Definitely sounds like an upgrade that paid off. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Get pictures sound format ok
on January 2, 2026
Posted by: Blsc137
The TV is thin and light and has an amazing picture. I have had LG before and I am trying to get used to the format but with all the new technologies and apps it's not the same. I don't care for the remote wheel pointer ( not for older folks) Although the TV is great I prefer the home format of my previous brand.
We did get an awesome price the included wall install. Over all the that's what sold me and I was curious about the AI features but I think it's above my understanding. I would like easier access when my TV is turned on to show you tube TV and the 4 or 5 favorite channels without all the other stuff all over the screen.. We have been having lagging with connection and we have 1tb speed.
We did get an awesome price the included wall install. Over all the that's what sold me and I was curious about the AI features but I think it's above my understanding. I would like easier access when my TV is turned on to show you tube TV and the 4 or 5 favorite channels without all the other stuff all over the screen.. We have been having lagging with connection and we have 1tb speed.
Response from lg.comBy LG, January 4, 2026
Hi. Thanks for sharing your thoughts about your LG TV! It’s great to hear you’re loving the thin design and stunning picture quality. Adjusting to a new interface—especially with today’s wave of apps and features—can definitely feel like a shift, and your feedback about the remote pointer and home screen layout is truly appreciated. It sounds like you made a smart move with that wall‑install deal, too. If you ever want help simplifying your home screen or improving your connection experience, we’re always here to support you. You can refer to this helpful link to address any connectivity issues: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-internet-connection-issues--20153143469055LST For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Movie and Gaming Star Performer
on January 25, 2026
Posted by: Shopper444
[This review was collected as part of a promotion.] I bought the OLED83C5PUA mainly for gaming and movies, and it’s been great. The picture looks unreal — blacks are truly black, colors pop, and everything looks super sharp on the big screen. Games feel smooth and responsive with no lag that I can notice, even in fast action. Movies look like a theater at home, especially with HDR — dark scenes still show detail instead of turning into a gray mess. Overall, it’s a huge upgrade and I’d absolutely recommend it if you want a big OLED that delivers.
Response from lg.comBy LG, January 29, 2026
Hello. Thank you for sharing your thoughts about your LG TV. Your excitement really comes through—those deep OLED blacks, the punchy colors, and the smooth gaming experience on such a massive screen make the C5 shine in all the right ways. The way you described HDR movie nights turning into a true home‑theater moment says it all. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Rough start great result
on February 26, 2026
Posted by: Wrigley Dave
from Chicago
Out of the box, my TV was buggy. Sound would stop working (even the sound test was silent), it would disconnect from ARC, apps would crash (no remote function, except to change volume, settings, go to home screen). I downloaded the firmware from the website (which did nothing at first) then did the factory reset and viola, everything fixed. Why didn't LG support ever suggest this? (they only had me ungplug the TV which only temporarily fixes these issues). Why would I need to do this out of the box? Also, the mute button being on the volume down is really dumb-to lower my volume 20% I now have to individually hit volume down 20 times because I can't hold it for 2 seconds? Also, please attach the light sensor function to individual picture modes, I want full eye searing HDR when I want it and a nice dark picture when I want it, but the light sensor limits HDR brightness by default-really dumb-it's not just for power savings. Also setting all picture modes to +20 cold and color saturation to 60 is made everything look neon and the AI settings mode used tiny blurry images. The sound AI audio clips where so compressed and muddy that through the terrible built in speakers I just got a headache. Guys, please offer a better range of picture presets so we can have a good out of the box experience. Please fix the software updates. Please fix the mute button fiasco. I was 1 day away from a return.
Response from lg.comBy LG, March 3, 2026
Hello, Wrigley! We appreciate you sharing your experience with your LG TV, and it’s great to hear that after the reset everything is now running smoothly. We’re glad the LG unit is delivering the performance you expected once fully set up. Your thoughts on the mute button layout, picture presets, and light‑sensor behavior are genuinely helpful—feedback like this plays a big role in shaping future improvements. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
3
Great tv, awful remote
on March 1, 2026
Posted by: cjaredc
The tv is absolutely stunning, but the remote is hot garbage. No mute button? Fire the person that thought of that and fire the person that approved it.
Response from lg.comBy LG, March 2, 2026
Hi. Thanks for sharing your thoughts about your LG TV. It’s great to hear the picture quality is stunning, and we appreciate you being upfront about how you feel regarding the remote. The Magic Remote does have a different layout than traditional remotes, and while many features are built into the pointer and wheel, we understand how important quick‑access buttons—like mute—are for everyday use. For reference, you can check out the LG Magic Remote guide here: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT To allow us to properly investigate the details of your specific product model and to see how we can assist with your remote issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Good
on March 9, 2026
Posted by: DaDaDaDaDa
[This review was collected as part of a promotion.] good connectivity Contrast Resolution refresh rate
Response from lg.comBy LG, March 9, 2026
Hi. We appreciate you sharing your thoughts on your LG TV, and it’s great to hear how much you’re enjoying the connectivity, contrast, resolution, and smooth refresh rate. We’re glad it’s delivering the performance you were hoping for and elevating your viewing experience! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
on March 12, 2026
Posted by: OLED77C5PUAfayaz
from Florida
[This review was collected as part of a promotion.] Really awesome experience oled screen tv it really worth to buy it I’m enjoying it, best picture ever quality, sound quality is amazing had a great experience while watching the movies
Response from lg.comBy LG, March 17, 2026
Hi! We appreciate you sharing your excitement about your LG OLED TV. It’s fantastic to hear how much you’re enjoying the stunning picture quality and immersive sound — nothing beats that cinematic feel when watching your favorite movies. It definitely sounds like your setup is delivering the experience you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
2
Not worth the money
on March 15, 2026
Posted by: DMac75
from USA
Not worth the money for sure. Nothing is intuitive or plug and play. Doing anything in the settings is difficult and finding simple, basic features (like inputs?) is much more complicated than it should be. My last tv, you plug the PC/laptop into the HDMI and you get video. Not at all on this overpriced thing. The picture is fine, sound is okay but I use a sound bar so no a factor. I cannot stand the voice remote or "SMART" TV garbage. Useless to me, I will never talk to any electronics, but there are no decent options that aren't "SMART". This one had the best reviews, I don't get it though, especially not for the price. It takes a ton of research to figure out basic settings. There's no manual, not even online that I have found, so you have to search random posts. Terrible
Response from lg.comBy LG, March 16, 2026
Hi. Thank you for taking the time to share your detailed experience with your LG TV. We appreciate how clearly you described what’s been difficult for you, especially when it comes to navigating inputs, using the remote, and locating a proper manual. It’s great that the picture and sound quality are working well for you, even if the setup and interface haven’t felt as straightforward as you expected. To allow us to properly investigate the details of your specific product model and to see how we can assist with the setup and input‑related issue you’re encountering, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guides, and feature explanations:
https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT
^James
https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT
^James
Written by a customer while visiting lg.com