Customer reviews from lg.com
LG - 65" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.9
(683 Reviews)
Rating breakdown 683 reviews
5 Stars
621
4 Stars
49
3 Stars
6
2 Stars
2
1 Star
5
Customer Reviews for LG - 65" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
5
Excellent OLED TV that I've ever owned
on December 27, 2025
Posted by: xkeith85
from Los Angeles, CA
[This review was collected as part of a promotion.] Bought this 77 inch C5 OLED TV for my living room. I was worried that it is quite bright during the day time but oh boy I was wrong. The color is vivid and sharp. It's very thin and sleek too.Mounting service it came with was the top notch. I would recommend this TV for everyone.
Response from lg.comBy LG, December 30, 2025
Hello. Thank you for sharing your thoughts about your LG TV! Love hearing that this OLED is the best you’ve ever owned — that’s the kind of upgrade glow we always hope to deliver. Enjoy every moment of that stunning picture. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Great TV - Magic Remote, Not So Great
on February 26, 2026
Posted by: Tim SC
Great Picture and Sounds - The "magic" remote does NOT have numbers to channel select. Instead, you must use the optic pointer which is clumsy at best...but I have only owned the TV for 2 days....
Response from lg.comBy LG, February 26, 2026
Hi, Tim. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the picture quality has impressed you and is even better than your previous LG TV. It’s wonderful to know the upgrade has made such a positive difference for you. To help with your new setup you can adjust the pointer speed and size in the Accessibility menu to make the Magic Remote easier to navigate. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Love our LG TV
on April 3, 2026
Posted by: LWechterPA
We purchased our 65" LG a few months ago and are blown away by the explosion of colors on every channel. Want to see something amazing go to YouTube and look at the OLEG channel to really appreciate your purchase. Highly recommend this TV. Would buy it again.
Response from lg.comBy LG, April 5, 2026
Hello! We’re excited to hear how much you’re enjoying your LG 65" TV. That explosion of color you’re seeing is exactly what LG OLED is designed to deliver, and checking out vibrant content like the OLEG channel on YouTube is a fantastic way to really appreciate what the display can do. It’s great knowing you’d happily buy it again—recommendations like yours mean a lot!
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood
^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood
^James
Written by a customer while visiting lg.com
Customer Rating
3
on May 12, 2026
Posted by: Anonymous
from McHenry, il
We are unable to control the volume. It’s a lot louder on different channels and we have to turn it up to 90 to hear some channels. We would like some instructions o; how to work the tv
Response from lg.comBy LG, May 18, 2026
Hi, Charles. Thanks for letting us know what’s happening with your LG TV. We appreciate the details about the volume levels changing between channels and how high you need to raise it just to hear certain programs. We want to take a closer look at your specific LG model so we can determine the best way to assist and review the options available for your situation. To allow us to properly investigate the details of your specific product model and to see how we can assist with your sound‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-volume-fluctuations--20154720349404 ^James
Written by a customer while visiting lg.com
Customer Rating
1
Terrible remote, no setting to fix
on November 18, 2025
Posted by: JadonDrew
The remote is genuinely terrible. It constantly activates a very ugly and cumbersome pointer. I thought upon setting up the TV that I could easily go into settings and disable it, but no, I discover that it is a permanent built in feature that cannot be disabled.
I do further research and find that this has been a problem for years, with people begging for another option and LG ignoring them. For a premium OLED TV, that is honestly unacceptable, the TV should be easy to use out of the box and not feel like it is actively fighting against you as you try to navigate content and settings.
It may be a solvable issue using third party hardware, but due to the fact that the TV is very annoying and difficult to use without additional purchases and doesn’t give a tiny toggle in the settings to disable “magic pointer” forever (while loading up the TV with bloat and software that the user will never want to use, such as an AI chatbot), I am not able to give this TV higher than one star. Hopefully, if enough people speak out, LG will listen and the TV will be usable out of the box.
Response from lg.comBy LG, November 18, 2025
Hello, Jadon. Thank you for sharing your experience with your LG TV. We appreciate your feedback regarding the Magic Remote pointer functionality and the usability concerns you’ve raised. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote pointer usability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Top-Tier OLED TV with Stunning Visuals
on March 31, 2026
Posted by: GM61
I am a LG employee family member, and I purchased this product at a discounted price in exchange for my honest review.
I’ve been extremely impressed with the 55-inch LG OLED evo AI C6. The picture quality is simply outstanding—deep blacks, vibrant colors, and incredible contrast make everything from movies to sports look stunning. The OLED technology really shines, especially in darker scenes where detail is often lost on other TVs.
The AI-powered features are a nice touch as well. The upscaling works better than expected, making older content look sharper and more refined. The interface is fast and intuitive, and navigating apps like Netflix, YouTube, and others is seamless.
Sound quality is also surprisingly good for a flat-panel TV, with clear dialogue and decent depth, though pairing it with a soundbar would take it to the next level.
Setup was quick and straightforward, and the overall design is sleek and modern—it looks great in my living room.
Overall, this TV delivers a premium viewing experience and feels like a solid investment for anyone who values top-tier picture quality and smart features. Highly recommended!
Response from lg.comBy LG, April 1, 2026
Hello! What an awesome review of your LG OLED evo AI C6. We appreciate the way you highlighted the stunning picture quality, deep blacks, and vibrant colors—OLED truly knows how to put on a show. It’s great hearing how well the AI features, upscaling, and smooth interface elevate your viewing experience, and the sleek design is always a nice finishing touch. Pairing it with a soundbar is a fantastic idea for an even richer setup! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1
Very poor picture quality
on October 5, 2025
Posted by: lw007
from Murfreesboro, TN
Picture quality is very poor when streaming regular tv as compared to much lower cost 4k tvs. Save your money.
Response from lg.comBy LG Digital Care Team, October 6, 2025
Hey there. We appreciate you sharing your thoughts on your LG OLED TV! And we are here to help with your TV resolution. For the best picture quality, make sure your TV firmware and streaming apps are up to date and your internet connection supports high-resolution playback. You can also open the Settings menu and adjust the Picture Mode or AI feature to bring out the OLED's deep contrast and vibrant colors. These simple steps can make your viewing experience truly exceptional! Check out these other tips and tricks here: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. For more feedback or questions, private message us on social media @LGUSSupport. We're always here for you.^David
Written by a customer while visiting lg.com
Customer Rating
1
Very poor UI. Color and brightness is average
on June 2, 2025
Posted by: TVNut22
from CA
This review is compared with my older TV (>10 years old non LG) and the ability to set it up. If I cannot even choose the source of inputs easily in 2025 and the source is sticky, as in, does not go back to another one, I don't get the design at all. After 20 minutes and multiple attempts to download and run YouTube TV, I am asked to repeatedly sign into LG accounts, with a alphabet by alphabet entry, and it still does NOT work. Pathetic.
Response from lg.comBy LG Digital Care Team - Joseph, June 4, 2025
Hey there! Thanks for sharing your LG TV experience with us. We're always looking for the best ways to improve the functionality of our WebOS interfaces and overall user experience, so your feedback is very insightful. We recommend logging into your LG Account before starting the YouTube TV app to help avoid any pop-ups. You can follow our guide at https://www.youtube.com/watch?v=eedsVvKgg-Q for more help on logging into your LG Account. If you still need help, please get in touch with us on social media @LGUSSupport. We'll gladly help out more! *Joseph
Written by a customer while visiting lg.com