Customer Reviews for NutriBullet - Pro 900W Single-Serve Blender - Black Stainless Steel
Customer Rating
5
Wonderful customer service!
on October 27, 2015
Posted by: Gingertea
from Millarville
Gender:Female
I bought my Nutribullet 2 years ago, and have been very happen with it, until one morning it failed to work. I called the company, the customer service representative went through a few problem solving techniques with me over the phone and when that failed to get the machine going, she simply said that they would replace my unit, all I was required to do was to pay for shipping. I should have my new machine in a few days and I couldn't be more pleased! I would not hesitate to recommend this company to anyone looking for a company that stands behind their product, and has amazing customer service!
I have had mine 6months now. Rrally Great for smoothie, Cocktail and milkshake making. But today i tried to make some cashew butter and had it turned on less than a minute with cashews in and it started smoking and broke :(. Not impressed.
This nutribullet has worked so well. It breaks up fruits and greens into juice and smoothies so quickly. I used to use a blender and I would get bits of fruit and greens not completely broken down but this is great!
I have been using the NutriBullet since 2013, and I just can't imagine not being able to have a healthy shake when I want one. It is so refreshing knowing that it is possible when you have a NutriBullet in your kitchen.
I was fortunate enough to Win the Nutribullet Pro in a Sweepstakes a few weeks after purchasing the Magic Bullet. Just out of the blue it wouldn't work after having used it a few days before,found out it was a simple fix as it just needed a little cleaning. Customer Service Rep was extremely nice and very professional! He was quick,well spoken and very customer oriented. Great Job and hats off to training great employees.
Use my Bullet daily, but developed a problem. The contacts would not flex to start/stop. The helpful customer service guy told me how to easily fix it, and it worked great! Very helpful fellow!
I purchased this blender about a year and a half ago. I also own a Vitamix and Blendtec... I must just love blenders. While I don't think the build quality of the NutriBullet is on par with Vitamix, I find that the NutriBullet gets used much more often due to the convenience and the end result of my smoothie.
The cleanup process for this blender is much easier than the other two blenders. It also seems like the consistency of the smoothie is much more controlled. Because of the design with the entire contents sitting directly over the blade, it requires less liquid to move the ingredients around. The other two blenders seem to develop air pockets around the blade and need a tamper to push the contents down. This means that I can make the smoothie as thick or light as I desire (to a certain point).
I love being able to throw the ingredients in and within a few seconds everything is perfectly blended. I usually use spinach, frozen strawberries, frozen raspberries, frozen blueberries, frozen cherries, a scoop of protein powder and almond milk for the liquid.The NutriBullet 900 does a quick job and no lumps are left behind.
My caveats are: 1. The fact that I have already had to contact NutriBullet about a replacement base when mine stopped working mid blend. They were great about issuing me a new blender even though the machine was slightly outside of the 1 year warranty period (I did have to pay a twenty dollar warranty upgrade fee). The build quality could be slightly better for the base materials and blade housing.
2. When the blade housing is removed from the container the seal ring sometimes comes off. I always add my protein powder last because I don't want to risk the protein being destroyed from the heat of the blade friction or aggravation of being mixed for a longer period of time. When I take the blade housing off, I have to rinse it before putting it back onto the container or else it makes a mess.
Overall this is a great little blender and for the price it is unbeatable. Hope my review has helped you make a decision.