The motor has continued to work well for over 1 year with daily use. There was an issue with the cups and the protruding notches breaking and cracking. Richard was very polite and helpful. I received replacement cups in 2 days!!!!
We were getting brown/black liquid from the extractor. Called up support and they readily helped by shipping a replacement extractor as my Nutribullet is still in warranty period. Thank you very much!
I bought my bullet a year ago and love everything about it. I had a cup break and without any hesitation Nutribullet replaced it for free (I paid s&h). Great company and wonderful customer service! The gentleman that helped me on the phone was very professional. I use my bullet every morning before my family and I eat breakfast. Lots of great recipes in the book that comes with the bullet. LOVE this product!!!
After using another brand with lower power, we purchased our Magic NutriBullet which has the 900 amp. starting power, and we have really enjoyed how much faster and better our food is prepared or ground with this baby! We Love it!
The customer service for my NutriBullet was great. The o-rings on our blades were loose and broken, they sent us new bases for free when we called and explained the situation.