Customer Reviews for NutriBullet - Pro 900W Single-Serve Blender - Black Stainless Steel
Customer Rating
1
Poor Quality
on August 16, 2020
Posted by: Frustration
from Toronto, Canada
Unit works well for 3 months and problems occur. Smoke smell and blade unit no longer rotates. The first time, customer service replaced with a new blade unit. 3 months later, the same problem occurred.
This powerful nutrient extractor produces a beautiful smoothie in less than 30 seconds. Easy cleaning. I use nutribullet every day. The company offers excellent support.
I bought this in 2018 and I have had to buy 2 replacement blades, I think if I had known I would need to keep replacing the blades I would not have opted for this blender. Not happy with the noise level either.
I have been using the blender for a few months and I have been using it rarely. I enjoy how nice my smoothies are. However, I noticed that it leaks a brown sludge that looks like rust/oil at the bottom/near the motor mechanism. Even though it doesn't mix with my food while I blend, it gets all over my hands when I open the jar and possibly could mix with food then. I realized it is some kind of rust that gets leaked in the form of oil when the blender is functioning. Is there a way this can be fixed ?
U was a magic bullet user for years ...upgraded to the Nutrabullet Pro 900. Overall, it does a good job, the cup size is bigger than the magic bullet which I like. I have the all black base which is high quality and perfect ....motor works great and the cup attachment to the base is the same as the magic bullet. I've read many reviews which question the blade assembly. After using for a while I am l leaning in the same direction. The blades are not a symmetrical design....which I'm assuming is to create a pulse in the fluid and move it around better. To me however, the blender never reaches "blender Nirvana" or that point where the fluid sets up a perfect vortex down the center. This machine tends to awkwardly pulse the fluid around in a randomly changing motion. Kinda reminds me of someone dancing to music, but is never quite in sync with the music. There's always an awkward out of sync pulse to the fluid which can actually shake the base. I really think it's the blade design and would like to see a perfectly symmetric blade design as a second option. Similar to the Magic bullet blade. I wish they would include two blades with this machine. With that said, the blade has never failed to create a nicely blended product. It has always done what it is suppose to do very nicely. But, I'm considering going back to the magic bullet even though it is much louder and has smaller cups.