Customer reviews from nutribullet.com
NutriBullet - Pro 900W Single-Serve Blender - Black Stainless Steel
Average customer rating
4.4
(7,970 Reviews)
Rating breakdown 7,970 reviews
5 Stars
5,342
4 Stars
1,354
3 Stars
532
2 Stars
289
1 Star
453
87%of customers recommend this product.
(
6,754 out of
7,732)
Customer Reviews for NutriBullet - Pro 900W Single-Serve Blender - Black Stainless Steel
Customer Rating
1
Poor Craftsmanship
on February 4, 2017
Posted by: KuroiAme
from New York
Gender:Female
Good morning,
Unfortunately I didn't write a review on this product back in June 2016 when I initially received this email. The situation is that by mid July 2016, the Nutribullet suddenly stopped working and I didn't understand it because I did not use it extensively. I called Nutribullet and they honored my 1 1/2 year warranty by replacing the motor base and charged me for shipping cost only. I received the replacement on July 30, 2016. The replacement was working fine until September 2016. I took it out to use and it did not work, so I unplugged it for two minutes, plugged it in again and it started working. It was strange that it didn't work initially, but since it started working, I did not bother to call Nutribullet. Then in December 2016, the same exact scenario from September 2016 happened again. This time I called Nutribullet, but I was on hold for so long that I gave up and hung up. Fast forward to Friday, January 27, 2017, I used the Nutribullet for a few seconds to chop garlic. On Saturday, January 28, 2017, I took it out to use and it did not work. I tried plugging it into 3 different outlets without out success. So I thought that maybe if I leave it unplugged a little longer it may work and to no avail, it still did not work.
I tried turning it on everyday, Sunday, Monday and there was no change. I called Nutribullet on Tuesday and the representative was taking me through their ritual of testing, where they had me do various things to the machine in hopes to get it working again. Well after 20 minutes of this, I could not continue the call, because I had to go to work.
So I called back on Friday, February 3, 2017 to complete the process and it did not work. I explained to them that 5 of my friends and my mother all experienced the same results and that this product should be recalled, because of poor craftsmanship. I eventually spoke with a manager and he promised me that if I change the blades every 6 months that it will last a lifetime. I received a confirmation email of the 2nd replacement order. So that means, this will be the 3rd Nutribullet in less than 1 1/2 years.
At first it was baffling how fast this product was rendered no good, because I'm a vegetarian and I only used vegetables in the machine. Nor did I ever fill the small cup to it's maximum level, I never put hot liquids in it, I live alone so I'm the only consumer of the product and I used it maybe every 2 days or so to chop garlic, make guacamole, and vegetable sauces.
I believe that this product should be recalled immediately, because this has happened to many people.
I tried turning it on everyday, Sunday, Monday and there was no change. I called Nutribullet on Tuesday and the representative was taking me through their ritual of testing, where they had me do various things to the machine in hopes to get it working again. Well after 20 minutes of this, I could not continue the call, because I had to go to work.
So I called back on Friday, February 3, 2017 to complete the process and it did not work. I explained to them that 5 of my friends and my mother all experienced the same results and that this product should be recalled, because of poor craftsmanship. I eventually spoke with a manager and he promised me that if I change the blades every 6 months that it will last a lifetime. I received a confirmation email of the 2nd replacement order. So that means, this will be the 3rd Nutribullet in less than 1 1/2 years.
At first it was baffling how fast this product was rendered no good, because I'm a vegetarian and I only used vegetables in the machine. Nor did I ever fill the small cup to it's maximum level, I never put hot liquids in it, I live alone so I'm the only consumer of the product and I used it maybe every 2 days or so to chop garlic, make guacamole, and vegetable sauces.
I believe that this product should be recalled immediately, because this has happened to many people.
No, I would not recommend this to a friend.
Written by a customer while visiting nutribullet.com
Customer Rating
5
So far so good
on February 3, 2017
Posted by: Olob
from Sanford, FL, United States
Gender:Male
I've had a 900w Pro for about a month and it's working fine. No problems, I use it every day, but you have to screw the blade assembly on tightly and clean up any drips that invariably get into the top of the unit.
I would recommend this to a friend!
Written by a customer while visiting nutribullet.com
Customer Rating
3
temperamental or Me?
on February 3, 2017
Posted by: dancelife
from Atlanta, GA, United States
Gender:Female
this is my second one in 4 mo because they seem to be quite tempermental. works one day and not the next.. Maybe its me , not sure . When it is working it is amazing I love it
Written by a customer while visiting nutribullet.com
Customer Rating
5
Love it
on February 2, 2017
Posted by: Donna71
from Ocala, FL, United States
Gender:Female
My sister bought me the nutribullet for Christmas. I love it. Use it every day. I feel great and have more energy. Very easy to use and am glad to be using healthy fruits and veggies.
I would recommend this to a friend!
Written by a customer while visiting nutribullet.com
Customer Rating
1
Good while it lasted
on February 2, 2017
Posted by: Thecol
from Ireland
Gender:Male
I bought a nutribullet pro, 13 months ago, on average I'd say we used it once a week and we were really happy until it started to smoke and over heat.
and then it just stopped. Not happy as I thought we were getting a quality product. That would at least last a few years.
and then it just stopped. Not happy as I thought we were getting a quality product. That would at least last a few years.
No, I would not recommend this to a friend.
Written by a customer while visiting nutribullet.com
Posted by: Eric44
from Medford, NJ, United States
Gender:Male
Verified Purchase:Yes
Works really well. Has no issues crushing up frozen fruit and veggies.
I would recommend this to a friend!
Written by a customer while visiting nutribullet.com
Customer Rating
5
Easy to use
on February 2, 2017
Posted by: Vesla
from Navarre, FL, United States
Gender:Female
I just love it. Quick and simple to use. We use it everyday for nutritious smoothies.
I would recommend this to a friend!
Written by a customer while visiting nutribullet.com
Customer Rating
3
product ok
on February 2, 2017
Posted by: dave9999
from Fort Collins, CO, United States
Gender:Male
plastic jars and tops wont last long already broke 1 top
Written by a customer while visiting nutribullet.com