Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
Takes the cake!
on June 4, 2023
Posted by: CHart
Gender:Female
I wasn’t sure if I would even like the Airwrap when I purchased it. In fact, I love this product. Saves space when I travel, I love the attachments but most of all, I love how it leaves my hair with body and so much healthier! I have fine hair and I can even use it on day 2-4 on completely dry hair to touch up my waves-no rewetting needed. I would recommend to anyone!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Complete sirwrap
on March 19, 2023
Posted by: Dgatz
Gender:Female
I purchased this product a few weeks ago. I am si glad that I did- I love it, I should have bought it years ago!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
I wish the curl was stronger
on July 3, 2022
Posted by: Mynameismtbiz
Gender:Female
I wish the girl was stronger, It’s kind of cool if your hair is damp but other than that the curl won’t stay
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, July 7, 2022
Hi there, this is Kelly with Dyson. Thanks for taking the time to share your feedback with us, regarding your use thus far of the Dyson Airwrap™ multi-styler. We can confirm that you will find curls do not hold well on dry hair, and for best results, you should either begin with wet hair, taking the hair to damp with your pre-styling dryer, or, by using a spray bottle of water to dampen dry hair, to better hold you style.
We'd be glad to go over any styling tips for you, or answer any questions you may have for us. Feel free to get in touch via email at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
We'd be glad to go over any styling tips for you, or answer any questions you may have for us. Feel free to get in touch via email at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
1
too hard to use
on November 7, 2022
Posted by: SFCAUSA
Gender:Female
I wanted to love this and the only thing I did love the blow-dryer. It's pretty difficult to operate and better for a hair stylist as attachments need to be fixed to blow air this/that way and lookin in a mirror you can't figure all this out.. To style with it-it's only good when hair is damp so if the next day you need to straighten your hair you have to go back to your hot iron. And the straightening feature is very tedious and doesn't smooth the hair and takes a long time as the dyson only grabs a little hair at a time. Hot iron is more efficient and effective. Curling was ok but a lot of money when I still have to use my other devices to get hair how I want. Also you have to watch the videos several times to understand how to use different attachments. Again, you still have to keep your old styling devices. I wanted to work but was lucky I could return it.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 8, 2022
Hi there, this is Kelly with Dyson. We're sorry to hear that we seem to have missed the mark with our Dyson Airwrap™ multi-styler. There can be a learning curve to getting used to all the attachments, and what they do. You can use the Airwrap with wet hair, taking the hair from wet to damp with the pre-styling dryer and ready to style with the attachments we include. If you do begin a style with dry hair, we would recommend using a spray bottle of water to dampen hair prior to styling, as this device does work best on damp hair. We're glad to hear you were able to return your order, as you were unhappy with this device. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
1
Curls Do Not Hold
on October 24, 2022
Posted by: Haseth
Gender:Female
Great concept fiot at home hair styling made easy but drying the hair is all it is really good for. Curls do not hold up past 15 minutes. Waste of time because I had to revert to my usual styling tools to curl my hair.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
1
Not for thick hair.
on June 18, 2023
Posted by: Ivanna
Gender:Female
I bought this about 3 weeks ago. I’ve been using it 3-4 times a week , not for thick hair. It does not blow dry straight always leaves puffy. I always have tried different methods like smaller pieces etc. the barrels curl the hair nicely but they do not hold even with product. Lasts about 1-2 hours. Will be returning especially for the price. Save your $
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, June 20, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5
What an excellent hair styler!
on July 25, 2022
Posted by: AnastasiiaK
Gender:Female
Adore this styler so much! Hair dryer is so powerful, enjoying of using dyson every day. The updated styling tips are just incredible. Simply by turning the latch on top, you can change the direction for styling your hair and you do not need to change nozzles in order to curl curls in the other direction. Just recommend you to buy this styler to feel this luxuly life.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Not for fine hair
on July 8, 2023
Posted by: Fine hair
Gender:Female
[This review was collected as part of a promotion.] Does not reduce frizz like promised and for fine hair drys to quickly style doesn't hold.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, July 9, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson