Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
So far amazing!
on June 29, 2023
Posted by: JR22
Gender:Female
I have had this for about a month now. I have very thin hair and not much. This gave me SO MUCH volume. Extremely easy to use. I loved the hard case it came on as well as the travel case. The roller brush also came with a brush cleaner! Everything you need in one package.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Excellent product!!!
on September 12, 2022
Posted by: Hale
Gender:Female
What a game changer in my life I am enjoying every time I use it,from a scale 1 to 10 I give 20I am so pleased and recommend everyone to get one
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
None Pre styling Attachment
on July 5, 2023
Posted by: Reguerras
Gender:Female
[This review was collected as part of a promotion.] This is the second dyson I have but did not realize that this one does not come with the pre styling attachment and there is none single ones to buy it for this model.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, July 6, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5
Happily ever after
on December 20, 2022
Posted by: Curly gutk
Gender:Female
I was hoping not to like the air styler because of the cost, but after using it, I’m in love. I have fine curly thin hair and this is the first tool that I’ve used that doesn’t break my hair off.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Not good for my thickhsir
on August 11, 2023
Posted by: Brownsuz
Gender:Female
I have used 3 times and it’s not what i had hoped for. I have waved thick hair and it just doesn’t get it as smooth as I had hoped for. Fantastic for my nieces with thin straight hair
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Dyson Expert, August 14, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. I'm very sorry to hear that your experience hasn't been up to our normal high standard. We do our best to provide a first class service to all our customers, I'm concerned to see that we've disappointed you on this occasion.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
2
Meh
on August 30, 2022
Posted by: Katee12345
Gender:Female
For the price I wanted to be blown away. But no matter what my hair will not hold curls with this. I have fine slippery hair.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, September 1, 2022
Hello Katee, this is Kelly with Dyson. Thank you for sharing your review of the Dyson Airwrap™ multi-styler. I'm so sorry that we missed the mark with this styler and your finer textured hair. Some hair types might not be suitable for using this styler, if you do find that normally your hair doesn't hold curls or other styles. Having said that, we're always happy to help any way we can, or even point you in the direction of our hair styling guide videos here: https://www.dyson.com/hair-care/hair-styling-guides
If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
Just okay, curls don’t stay for me
on November 21, 2022
Posted by: Michelle01
I used this for a few weeks. I’ve tried making beachy waves with the smaller barrel, but they don’t hold at all. Discouraging, as it’s a lot of work to do. I might try what some others have mentioned of pinning the curls after and using a ton of product.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, November 22, 2022
Hello Michelle, this is Kelly with Dyson. We're sorry to hear that you're having some trouble with curls holding, when using the Airwrap™ multi-styler. There can be a learning curve when using the Airwrap the first few times, especially in getting curls to last. You may wish to try making your hair slightly damper while curling, using higher heat, and ensuring the curls are completely dry, before you cool shot and release. We're always happy to help with any issues we can - feel free to touch base with us directly via email at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Super easy to use
on February 12, 2023
Posted by: Cecy R
Gender:Female
My boyfriend got me this airwrap for my birthday a few days ago, I dry my hair everyday in just 4 minutes, I need to mention that I was fought with air dryers because I don't know know how to use them. Yesterday was my friend's birthday and I decided to finally make my hair curled, omg took me only 14 minutes to dried it and and curled it, normally took me 10 min to dry with air-dry and 1 hour or so with the iron to get it (not well) done, I'm super happy with it, it's a little bit expensive but totally worth it
I would recommend this to a friend!
Written by a customer while visiting Dyson