Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
GAME CHANGER
on December 22, 2022
Posted by: Tracy Y
Gender:Female
Can’t say enough about this tool!!! Makes my hair so beautiful with minimal effort. I have chest length wavy hair and the styling barrel gives me beautiful bodacious waves.
I look like I just stepped out of the salon every day!!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love it!
on January 9, 2023
Posted by: Mimzca
Gender:Female
Received the completed styler in blue and rose gold with the case, travel pouch, comb and brush. As a Christmas gift and I love it. I’ve watched some tutorials on line before using and was really easy to use. Was impressed with the volume and ease. Curls and style lasted until the next day even after I slept with it in bun. I am still trying to master the technique but I still love how my hair looks. The brush attachments are great way better than using a round brush and blow dryer. I’ve had a Dyson blow dryer since 2018 which I loved too but the air wrap is a game changer. Comb is my new favorite. The travel pouch is beautiful and love the blue hood colors.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Unfortunately not worth the money
on June 12, 2023
Posted by: Thin hair
Gender:Female
I was exited to buy this thinking it would save my hair from damage. The cooling button doesn’t really cool and the barrels don’t grip the hair.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, June 12, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5
Great tool
on November 29, 2022
Posted by: Lenna
Gender:Female
[This review was collected as part of a promotion.] Love it. But pricey. Easy to use. My hair looks shiny and healthy.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
NOT WORTH IT!
on November 16, 2022
Posted by: Esmeralda
So not worth it!
It's only meant to be used in the country of purchase. Given the very expensive price, so not worth it especially if you travels a lot. It won't work even if you use a transformer.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 17, 2022
Hello Esmeralda, this is Kelly with Dyson. I can confirm that our Dyson Airwrap™ multi-styler is only intended to be used in the country where it was purchased, or in other locations that share the same electrical voltage here in the US. We do not suggest the use of an adaptor or converter as this can damage the machine, causing permanent damage, and void the machine's guarantee. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Changes everything!
on August 14, 2022
Posted by: AMKH
Gender:Female
I have thick hair and a ton of it. It has always taken me at least 30-45 minutes to blow dry my hair which I absolutely hated doing. It took me a few tries and some YouTube videos to figure this out but I can blow dry and style my hair straight in under 15 and it looks amazing! Definitely an investment but I am so happy with this purchase and now my hair is always done and I feel very put together and my best all the time.
Written by a customer while visiting Dyson
Customer Rating
2
Is not Dual Voltage
on March 7, 2023
Posted by: Disgruntled Traveler
Gender:Female
It is 2023, and Dyson does not make its products dual voltage. It is not something my partner even checked before purchase (as it is 2023). As a supposed engineering company, such a dereliction is astonishing. As from a marketing perspective, one might almost take it as a given that someone who can pay that price for a little hair toy also …. travels. Shame on Dyson. If it weren’t a gift I would demand my money back. PS: to add insult to injury, the voltage converter they recommend on their website specifically states it may not be used for hairdryers. Dyson has now further crossed the line into ineptitude.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, March 10, 2023
Hello, this is Kelly with Dyson. We can confirm for you that the Dyson Airwrap™ multi-styler is not a dual-voltage device. I'm not positive on which website you are referring to in your review, but can also confirm we do not recommended or suggest using your Airwrap or any other Dyson device outside of the country of purchase, or where the electrical voltages are difference. We also don't suggest using an adaptor or converter with our devices, as this can cause damage to your machine, and would void the product's warranty. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Wife and daughter love it
on March 21, 2023
Posted by: Hero Hubby
Gender:Male
Wife is hard to shop for and she’s been frustrated with other hair curling devices in the past. This one she loves. As does my daughter. They both fight for it in the morning.
I would recommend this to a friend!
Written by a customer while visiting Dyson